Knowledge Article Language Translation Request

I am trying to do a language translation from English to German from the Knowledge Articles list view. I check the desired article and then click the Request Translations button, select German as the requested language and click Submit. I get a messa...

• Question

Show All Text In Playbook: List Title to show all Text

Hello ServiceNow Community, I am attempting to edit a Playbook that has information about approval status, yet the information displayed below is truncated with ellipses and does not fully show all text.  Where do I configure this change so that all ...

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Security Incident Response force security incidents to open in SIR Workspace

Hi Devs,How do we force the security incident response records to open in the Security Incident Response Workspace? I tried looking at the sys_navigator table and I cannot select the sn_si_incident table or the sn_si_task table. 

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Now Assist For HRSD

Can someone provide me Now Assist for HRSD Bulk RCA approval Fix script Xml file?I have referred to this doc.https://www.servicenow.com/docs/r/employee-service-management/now-assist-for-hrsd/run-rca-now-assis… After installing Now Assist for HRSD, we...

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now assist greyed out

Im not able to interact with now assist, its greyed out   

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Agile Board Search

Is there a way to get the search on the sprint planning board to be able to search assigned to? We can search the story number, short description but not assigned to. One of the scrum masters is trying to pull stories from the backlog based on who th...

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• Agile Development

Add injury details modal - modify fields

Hi Health and Safety gurus, I need to remove the Severity and Description fields from the Add injury details modal associated with the 'What was the injury' section/body picker. (or at a minimum make the fields not mandatory)  I am under the impressi...

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Knowledge Block Error

We are running into a problem with Knowledge Block updates. When a knowledge block is updated, KBAs using that knowledge block have to be manually updated to use the new version. Instead, we would like the new version of the knowledge block to be aut...

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Using "Add Stage" feaure in Flow Designer doesn't let me choose an existing stage

Hello,  I have created several Request flows in Flow Designer and have been using the "Add Stage" tool so that we can take advantage of the progress from a list view.  When setting up a few notifications, I need these to send based on the stage.  The...

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mrvs

I added the following script in the client controller to capture MRVS values in the custom widget; however, the values entered by the user are not being captured upon submission of the catalog item.function ($scope, $http, spUtil, nowAttachmentHandle...

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Try to build client & server script client for phonenumber existence during catalog item submission

Description: I have one requirement from business to validate phone number against x_smcit_on_board_0_field_service_contractors, if it exists do not continue with catalog item submission and asking for new number, if not exists continue with catalog ...

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PDI issue

PDI is not working from last two weeks. Please let me know how long will it take to recover.

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not working

• Question

How to add clickable hyperlink in the worknotes/ comments

Hi, I have a requirement. In the Work Notes or Comments field, if a user enters any URL or website link, it should automatically appear as a clickable hyperlink.This requirement should apply to any record type, such as Incident, Problem, and others.S...

• Question

Watchlist Tab next to "Drafts" tab under "My Requests" in employee center

Hi Experts, Can someone help me to achieve the requirement where I need to add "Watchlist request" next to the "Drafts" tab under "My Requests" in employee center? As per the below screenshot.So, when I click on that "Watchlist request" tab, it shoul...

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