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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Its_Azar Specialist Just-In-Time (JIT) Role Provisioning in ServiceNow — A Smarter Alternative to Permanent Access This article explains ... Read More prerna_sh Specialist Smart Lead Routing Assistant: Built with ServiceNow Build Agent || #BuildWithBuildAgent Challenge This article explains ... Read More mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: [EMEA] Hardware Asset Management Office Hours Hosted by Lolita Honkpo 9 Dec, 2025 05:00 AM PST Event Details Online Live on ServiceNow: What’s new for IRM and Common Core in the Q4 Store release Hosted by Lolita Honkpo 9 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: ServiceNow Security Academy Hosted by Lolita Honkpo 9 Dec, 2025 08:00 AM PST Event Details Online Ignite the Future: ServiceNow University Events Year-End Celebration (EMEA Friendly) Hosted by madisonsexton 9 Dec, 2025 08:00 AM PST Event Details Online Live Webinar | Demystifying AI agents for HR: What HR leaders need to know Hosted by Sandra Robles 9 Dec, 2025 08:00 AM PST Event Details Online Live on ServiceNow: AI Academy Hosted by Lolita Honkpo 9 Dec, 2025 08:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! Default project document templates - where do they live?

We're looking to get started using document templates through the project workspace and can't seem to figure-out where the default templates live in the system.  I would expect that they could be found under Document Templates / All Document Template...

  • Question

unable to create change even with necessary roles

Actually a user raised an incident indicating that he is not able to create change as the fields in the change request form are only in read only form to the user. he is actually able to view create new module and open it but while he enters to new f...

  • Question

Configure Service Dashboard in SOW

Hi,Has anyone configured the Service Dashboard in Service Operations Dashboard to respond to ‘Incidents’ as well as Alerts? Currently, the Service Dashboard only reacts to the severity of Alerts raised through Event Management for a specific Service ...

  • Question

Resolved! Error logging for inbound data stream

We are creating users based on a GET API in a data stream. But what if some users are not created due to some mandatory field missing what mechanism I can configure so that the other integration team knows that out of 10 8 users are created and 2 use...

  • Question

The “Register” button on the login screen is not being translated

The “Register” button on the login screen is not being translated.After installing the “External User Self-Registration” plugin in the ServiceNow environment, the self-registration feature appeared below the login screen, but only “Register” is not b...

  • Question

Submit Button Not Working When Creating Epics in CWM

When we try to create an Epic from a CWM Board (Add Item [dropdown] > Epic), the New Item side panel opens and I'm able to fill out all of the fields. When trying to click Submit nothing happens - no Epic creation or change in window. This is happeni...

  • Question

Summary & report lab2.1

Hi ,Im doing Lab for report 2.1, and i am not getting the mismatch .. Configure a Score reportOpen Incidents as per the Lab instructions should be 6,884Im getting 9494 open incidents Im unable to figure out where i went wrong . Pls suggest where i we...

  • Question

Servicenow HAM

Hello Team,I recently had an interview for a ServiceNow HAM (Hardware Asset Management) position, and the interviewer asked me a question that I was unable to answer:When we create a consumable assetwhen we manually create a CI in ServiceNow,what are...

  • Question

More inaccessible elements in Now Learning

Sorry, more accessibility issues in Now Learning. This is in the Health & Safety training, course ID 6d68191a87ce6a90e53afc48cebb3593. I have attached two screenshots. One of them shows the Exit Course button hovering over the course content. It's di...

  • Question

Software models are empty for okta and entra id sso integration

I have setup Okta & Entra ID SSO integration , but after running the jobs it pulled the SSO application data but most of the software models are empty , as shown below I have gone through the servicenow document , there it is mentioned like this mode...

  • Question

entity based access control

I am looking to use Entity based access control for IRM. I would like to restrict Controls and Risks from showing to people outside the hierarchy for that area of the business.I have setup Entity Access Configuration as an 'Entity' and selected entit...

  • Question
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