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unable to format 07/24/2020 error in Tranform map

I have two date fields that i am mapping in my Tranform map the source date field has the following format - mm/dd/yyyy <time>  there is no existing date format in ServiceNow that matches that.  Also i need it the instance format - yyyy-mm-dd<time> I...

  • Question

using flow designer I want to trigger assign to

in custom table with list field group refer to group table.i want create some custom task using sheduled job.scheduled job run  every 6 months.department field contain multiple values eg: Group1,group2,group3.newly created task assign to needs to be ...

  • Question

How to enable ITSM module in SOW?

Not able to see ITSM Menu on SOW, only express lists are showing. LIST SNC is not showing, as required plugins are installed

  • Question

Send email on user deletion

I'm unable to see email sent to user after deletion in Notifications > emails, please have a look at this issue (function executeRule(current, previous /*null when async*/) {    var mail = new GlideEmailOutbound();    mail.setSubject("User Deleted: "...

  • Question

Redirect users to Workspace based on role

Hi,I have created a custom application and a custom Workspace.I want users with a specific role to be redirected to the Workspace after login.If a user does not have the Workspace role, they should be redirected to the normal nav page.What is the bes...

  • Question

attachment validation using UI Action

Hello Experts, I have an existing UI Action which sets some alerts and mandatory field validations on click on the button. In addition to the existing behaviour, I need the UI action to validate if attachments are attached to the record while submit....

  • Question

Copy Fields from problem record to Change Request in workspace

In Problem Management, my understanding is that when creating a Change Request from a Problem record in a Workspace, we do not use a regular UI Action. Instead, ServiceNow uses a Declarative Action Assignment, which passes a payload to grab values fr...

  • Question
  • Service Operations Workspace

Make reference field clickable to record

Hi,I have two reference fields on 'sn_customerservice_case' table. Why one of them has the option of 'open record' (preview) and the second one has not

  • Question

Need Help: Highlighted Values on Workspace Home Page (Task Table)

Hi Experts, I recently added Highlighted Values for VIP users in my SOW Workspace for both sc_task and incident records. The highlighting works correctly when viewing each list individually.However, I would like the same highlighting behavior to appe...

  • Question

Scrolling down to form field in workspace

Hi Experts, I am using workspace and I want the case form to be scrolled down to the closure code field as soon as user clicks on resolve button UI action. Is there any possible client side method to do this?

  • Question
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