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Brazil release One Al experience. Autonomous work by design. Join us for the Brazil Release on November 5th at 10:00 a.m. PT Add to Calendar What`s New Popular Posts More The latest in Community Posted by aastha14 Ask Me Anything about AI Skills and Agents for Incident Management Hi everyone, I'm Aasth... Read More Posted by jordancbaron Registration is open: Come build with us at now[dev]26 Mark your calendars: November 4–5, 2026 at the San Jos... Read More Posted by jordancbaron Join the now[dev]26 Hackathon: Build Something the World Has Never Seen Ready to spend a day b... Read More Posted by jordancbaron The CreatorCon 2027 Call for Content Is COMING SOON The CreatorCon 2027 Call for Content Is COMING SOON He... Read More Posted by laszloballa When AI Can Write a Thousand Answers, What's Yours Worth? Key takeaways A commun... Read More Posted by Eric L Ask Me Anything with the Flow by ServiceNow Team Hi everyone, I'm Eric, a Product Manager at ServiceNow... Read More Posted by SujanDutta ServiceNow Action Fabric: A detailed walkthrough All You Need to Know About ServiceNow Action Fabric Se... Read More Posted by Travis Toulson Building an MCP Server on ServiceNow and Connecting Claude to It I have built a handful... Read More Posted by laurenmcman Otto vs Now Assist: What Actually Changed Let's address the elephant in the comments section first, because it's the same que... Read More Posted by ServiceNow ServiceNow Otto Has Arrived: What's Changing in Community and What It Means for You ServiceNow Otto Has Ar... Read More Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More
Popular Posts Posted by patrick decarlo Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist ServiceNow Instance Cloning: A Beginner’s Guide 1. What is instance cloning? Instance cloning in Servi... Read More Juhi Poddar Specialist 🔍 Improving AI Search Results with a Synonym Dictionary and a Boost Rule Introduction Search do... Read More Shivalika Specialist portal page visibility issue Hello Community members, We have created a custom portal and the homepage there has... Read More George_1 Specialist Dashboard report records open in Native UI when Next Experience is OFF (CSM Workspace) A dashboard is configu... Read More George_1 Specialist Dashboard Reports Open in Native UI Instead of Workspace (CSM/SOW) When a report is opene... Read More sejal1107 Specialist Problem Model selection on workspace We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to c... Read More Prasanna_Patil Specialist Stocktiker requirements Hi all, We are integrating stocktiker on service portal. Hence can anyone suggest what should be functio... Read More Ramya V Specialist How to Enable Now Assist for Work Order Task Closure in FSM Mobile Overview Now Assist fo... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Virtual Demo: Super Intelligence Control Tower: Manage the full lifecycle of any AI asset Hosted by Carrie Lea 3 Nov, 2026 05:00 AM PST Event Details Online Cyber Asset Intelligence and Identity in the AI Agent Era Hosted by ShaunaV 4 Nov, 2026 08:00 AM PST Event Details In person now[dev] 2026 Hosted by jenhanley 4 Nov–5 Nov, 2026 11:00 AM PST Event Details Online ServiceNow Exchange: SPM Value Journey Session 4 - Managing Work Execution Across Projects & Sprints Hosted by ServiceNow 5 Nov, 2026 08:00 AM PST Event Details In person Federal PQC Readiness: Operational Resilience Against Emerging Threats Hosted by Mayleen Fitzcha 5 Nov, 2026 08:30 AM PST Event Details Online NEW ENGLAND SNUG Live event on November 5th! Register today! Hosted by tracyo_brien 5 Nov, 2026 08:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Click component test step in ATF

Hi Community, The click component (custom UI) always get stuck and couldn’t retrieve the further components.  Sometimes ATFs are successful and sometimes it got failed because of this test step. Want to understand why this happens and how can we reso...

  • Question

Business rule is running on the portal

Hi All,I have created a BR on the catalog ui policy and catalog ui policy action table such that if the user is not a admin they they should be able to see existing records or create/update new records in the backend tables , But i could see that the...

  • Question

Congratulations 2026 ServiceNow Community Rising Stars! 🎉

Congratulations 2026 Rising Stars We’re pleased to announce the long-awaited new wave of ServiceNow Community Rising Stars.    WHY IS THIS A BIG MOMENT? Rising Stars are ServiceNow practitioners from all over the world who are setting a strong exampl...

  • blog

Can't link incidents to a problem

Hi SN Community I am having an issue linking an multiple incidents to a problem (as per screenshot) in Workflow Studio in SN Australia. I can see this worked on older versions like Yokohama. I understand that a few things have perhaps changed in Aust...

  • Question

PDI Reclamation Notice – Request for Review of dev197244

Hello ServiceNow Developer Program Team,I received an email stating that my Personal Developer Instance (PDI), dev197244, is scheduled to be reclaimed due to inactivity after November 4, 2026, PST.I have been using this PDI for ServiceNow development...

  • Question

BR running on the portal

Hi All,I have created a before query br to run on the catalog ui policy and catalog ui policy actions such that non admin users and interactive it will run , but i can see it in our instance that it is running for on the portal too , how to fix this ...

  • Question

Faska/offline Instance

dev445641 is Offline after refreshing several times, hope to assist me to bring it online, thanks    

  • Question

Brazil upgrade - error with field encryption starter

We installed Brazil patch 0 on one of our sandboxes to do an evaluation.  We started seeing an error pop up in SOW and other areas.  "Execute operation on API 'Glide API: string utilities' from scope 'Field Encryption Starter' was denied. The applica...

  • Question

Cloning a Self-Hosted Database Using KB1645366

Hello everyone, KB1645366 describes how to clone a database for MariaDB and MySQL for ServiceNow self-hosted.One of the important steps is backing up the KMF tables from the target instance. The KB provides a list of tables to back up :sn_kmf_identit...

  • Question

2026 Risk Events

2026 Risk Events Integrated Risk Management (IRM)  |  Third-party Risk Management (TPRM)  |  Business Continuity Management (BCM)  |  Privacy Management  |  AI Control Tower  |  Operational Sustainability Management (OSM)   October Oct 20 RISK Ser...

  • blog
  • Audit Management
  • Business Continuity Management (BCM)
  • Compliance Management
  • Integrated Risk Management (IRM)
  • Policy and Compliance Management
  • Risk Management
  • Vendor Risk Management

Ask Me Anything about AI Skills and Agents for Incident Management

Hi everyone, I'm Aastha, a Product Excellence Manager on ServiceNow's ITSM product team, and I'm joined by our Incident Management and AI Agents experts.      What we do We ensure Incident Management delivers on its promise for customers every day. ...

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