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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Strategic Portfolio Management Workshop Hosted by Mayleen Fitzcha 6 Nov, 2025 06:00 AM PST Event Details Online REGISTER NOW: 11/6 Kentucky SNUG | Lexington, KY Hosted by Karen Canavan 6 Nov, 2025 06:00 AM PST Event Details Online REMINDER to register for the 2025 Minnesota SNUG - November 6th! Hosted by Melissa Romolto 6 Nov, 2025 07:00 AM PST Event Details Online Live on ServiceNow: Accelerate ITOM success: Deploy new capabilities with guidance from ServiceNow Hosted by Abigail Lavadia 6 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Get Started with Security Operations Applications Hosted by Lolita Honkpo 6 Nov, 2025 08:00 AM PST Event Details Online Live on ServiceNow: Accelerate ITOM success: Deploy new capabilities with guidance from ServiceNow Hosted by Lolita Honkpo 6 Nov, 2025 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Custom notifications

I am trying to create a custom notification to be triggered when a new internal incident is created for my component. I already configured a delivery channel with a shared mailbox address and configured my custom notification to use the created deliv...

  • Question

How to export RIDAC for a project?

I'm trying to export the full RIDAC log for a project. Several community responses and support resources mention right-clicking on any of the column headers to access the export option, but I don’t see that functionality in my instance. Some replies ...

  • Question

When does a sentiment analysis trigger for a HR case?

Hi All,Recently we have enabled now assist for HR in our environment and we enabled sentiment anaysis for hr case.I have configured it every hour. but i can see the sentiment is updating for some case and for some its not. Can someone tell me why it ...

  • Question

incident assignment issue.

There was an issue stating that "Incident was created and assigned to assignment group ABut when assigned, it remained on the name of X who is member of the Group B.the user X is not a member of  group A team so this is not an expected behaviorCan th...

  • Question

Knowledge Article To-Dos Improvements in Employee Center

Good Afternoon,Currently when attempting to view Knowledge article approvals in Employee Center, users are seeing the following.  My understanding is that there is no OOB offering and that this must be created in "To-do Configurations" through the 'd...

  • Question

Transform as a ServiceNow Developer - How to Get Started?

Use Case: I aspire to begin my career as a ServiceNow Developer. What steps should I take to initiate this journey, and what specific areas should I focus on progressively? We possess a variety of videos, articles, and blogs that facilitate reading a...

  • blog

Add Approval in Incident page

i have a requirement, whereby an approval is required after incident is resolved. what is the best way to achieve this? 1. is it possible to have the approval tab in the incident page like in RITM?2. is the sysapproval_approver a related table to inc...

  • Question

Zurich release: Check out the new and improved documentation for a smoother MCO experience!

Hi Community,   The Manufacturing Commercial Operations (MCO) application platform is purpose-built to enhance post-sales support and streamline service operations throughout the manufacturing sector. The following is what’s new and improved in Manuf...

  • Article
  • Zurich MCO Manufacturing Commercial Operations Data Model Workflow Recall Repair Warranty Sales promotion

Resolved! "Your flow cannot be found. Flow sys_id:An" error

Sorry if this is the wrong place to put this -- but I ran into this issue the other day and couldn't find any guidance and wanted to post the solution that ended up working for me. Problem: Whenever I open a specific flow in Flow Designer, I get the ...

  • Question

Resolved! Report deactivation

Hi Guys, I got lots of reports which were not run for some time, to improve platform i wanted to deactivate them, I dont want to delete because it may happen that users will need them again later. Could yo uplease help me to understand if deactivatio...

  • Question

Dynamic label on catalog form

I have written onchange client script where I am setting the label of a variable on runtime. based on the other variable selection . But in RITM it is still showing old label name. Please advise on this .NOTE:RITM displays variable names and labels b...

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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