ServiceNow Community

Copy attachment from one instance to different instance

Hi, I need to copy attachment from one instance to different instance under table cmn_location.Could you please help me on this requirement. Thank you

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Time Sheet Portal - Hover/Tool Tips

Our users are seeing tooltips on most of the elements on the page that don't go away automatically as expected.If the mouse is moved over multiple elements on the page, the tooltip is displayed but doesn't dismiss when another cell is hovered. This ...

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2025 Colorado SNUG: Call for Speakers and Sponsors

Hello Colorado Community! It's that time of year again! I am working with our SNUG Leader to plan our next Colorado SNUG. We have secured a location and we are targeting October 9th. We just need a couple things before opening up registrations. F...

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Attachment is getting stored on ZZ_YYsc_cart_item not on ZZ_YYsc_req_item.

Hi all, We have catalog item with attachment variable and attachment is getting stored in sys_attachment table with table name as 'ZZ_YYsc_cart_item' and table sys_id as catalog item sys_id. So that non-admins are unable to download the attachment. ...

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Learning paths courses on the Developer website are connected in ascending order?

Greetings everyone, I have started learning on the official Now Learning platform, but my current question is regarding the Developer Program and it's website's contents. Basically, when I start the "New to ServiceNow" learning path, it contains 14 c...

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Why Are My Posts Marked as "Unmoderated" or "Rejected" on ServiceNow Community?

Hi Community, I’ve noticed that all my questions and replies on the ServiceNow Community are being marked under “My Unmoderated Items.” Specifically:My replies are listed as “My Items Awaiting Approval”My questions are listed as “My Rejected Items”(L...

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Flow Designer not working

Hi, I am new to ServiceNow and trying to create a Flow in Flow Designer. I want the Short Description of an Incident to automatically update when Category = Hardware. I created the flow, but sometimes it updates the field and sometimes it doesn’t. I ...

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Register now for the Iowa SNUG!

Don’t miss the chance to interact with ServiceNow customers and experts at the Iowa SNUG and Optional Pre-SNUG Workshop on Thursday, October 2, 2025. Your success with ServiceNow is at the heart of every SNUG meeting. Whether you are new to Servic...

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Select multiple objects in a List-type control

Hi, How can I select multiple objects in a List-type control at once and assign values to them?Looking forward to your help.

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how to auto populate CI field in incident with respect to problem it is attached in ServiceNow ?

Hi , How to auto populate CI field in incident with respect to problem it is attached in ServiceNow ? If I am changing CI field value in problem record then the value of CI field on associated incident also get updated . How to achieve it ? Thank you

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Resolved! Multiple Records

Hi, I need to insert multiple records into a table in ServiceNow. I have around 40–50 values (like short descriptions for Incidents), and adding them one by one will take a lot of time. Is there any way I can paste all my values into a script and ins...

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Error: Unexpected token in object literal

This is my Action script step, trying to use this in the flow whenever variables (special char escaped) need to be updated. Now this is throwing an error when I am passing this value to variable "cable_installation_request_for_printer_selection_stat...

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Your Content Deserves Better: Choosing the right format for the max impact

Hi Community! This blog post is for those who are interested in content creation and for those who are interested in how to determine what format your content should be in. I’ve spent years creating content across every platform imaginable, and...

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Resolved! Date Range filter in a dashboard

Hi all, I am looking to add date range filter on my dashboard , it should let me pick specific FROM & To date and based on the date selection the charts (widgets) data should be changed. e.g. 6th March, 2021 as From date & 16th March, 2021 as To date...

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Dashboard
Performance Analytics
Reporting

New certified CSA

Dear Community,I was just certified as a Snow System Admin. I would like to get some advice on how to increase my chances of securing a job as a System Admin. I have been a SNow fulfiller for over 08 months. Do I need additional trainings?Any recomme...

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