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What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Digital End-User Experience Office Hours (EMEA) Hosted by Abigail Lavadia 19 Feb, 2026 12:00 AM PST Event Details Online ServiceNow Exchange: Process Mining Academy Hosted by Abigail Lavadia 19 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: Implementing Health and Safety’s Chemical Management Hosted by ServiceNow 19 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Get started with Security Operations Applications Hosted by Abigail Lavadia 19 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Cross‑Workspace Interoperability in the Now Platform Hosted by Abigail Lavadia 19 Feb, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Get started with Security Operations Applications (APAC) Hosted by Abigail Lavadia 19 Feb, 2026 08:00 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Agile Board Search

Is there a way to get the search on the sprint planning board to be able to search assigned to? We can search the story number, short description but not assigned to. One of the scrum masters is trying to pull stories from the backlog based on who th...

  • Question
  • Agile Development

Need help in Create AD object

I have a requirement to set the Account is sensitive and cannot be delegated to TRUE when the admin account is created.And I see userAccountControl value for account where Account is sensitive and cannot be delegated to TRUE is 1049088. I have used t...

  • Question

Tracking usage of quick actions in agent chat

Does anyone know if it's possible to track the usage of quick actions in live agent chats and where you would find this information?  For example how many times during the past week did an agent use the /r response template quick action.

  • Question

Not able to get dynamic choices values in flow designer

We have one field on record producer, and we are adding some choices/values in that with the help of catalog client script, so whenever use click on the field, he is getting 5 choices to select. Now we have to get that value or choice what was select...

  • Question

Flow Designer Stages for Closing Requests

I'm looking for best practice guidance on the proper way to handle stages for Requested Items in Flow Designer. I've noticed if developers create their own stages such as 'Closed' or 'Closed Complete', etc this results in a table full of 'custom' sta...

  • Question

Restrict ITIL user to write an update on closed RITM

Hi all,I’m running into an issue in ServiceNow related to Activity updates from Employee Service Center (ESC).Users who have the itil role (and are also the requester) are still able to add Activity comments on a closed / inactive RITM through ESC. E...

  • Question

Virtual Agent - How to add VA topics in the Now Assist Panel

I have topics which are currently published to our Virtual Agent in Employee Center.We would like to reuse some of those topics and also publish them to the Now Assist panel in the backend.For some reason the topics are simply not triggering at all i...

  • Question

How to add help text to the "Icon link" widget in servicenow

Hi Team, How can we add help text to the "Icon link" widget in servicenow.We have service poral with three "Icon link widget"1) Service Request - which redirect to the Service Catalog for raising requests2) Incident - which will redirect to the recor...

  • Question

How to add clickable hyperlink in the worknotes/ comments

Hi, I have a requirement. In the Work Notes or Comments field, if a user enters any URL or website link, it should automatically appear as a clickable hyperlink.This requirement should apply to any record type, such as Incident, Problem, and others.S...

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