ServiceNow Community

Regarding the reference fields

Hello,The reference fields in the native view has info icon button which upon clicking gives the open record and we can open the record, now for the same reference field in workspace i cannot see the info icon button, how can i configure that in work...

Question

I want to know how to add a button to a Workspace using UI Builder.

Right now, I edited an existing OOTB “Publish” UI Action and changed the settings (added a Workspace Form Button/Form Menu as shown in the screenshot).However, the button did not appear in the Workspace.Therefore, I tried using UI Builder, but I’m no...

Question

How to execute python file placed on MID Server from ServiceNow flow

I am trying to execute the python file placed on MID Server from ServiceNow flow. But I am unable to execute as it is giving me error as either "File Path not found" or "Cant connect & Timed Out". Is there any documentation or steps that you could p...

Question
Action Designer
Flow Designer
Workflow Automation

Visitor Badge Printing | Visitor Management (WSD)

I’m looking for some additional information or documentation on Visitor Badge Printing. I’ve reviewed the available documentation, but there doesn’t seem to be much detail provided. (Update a visitor registration)Would anyone be able to share more in...

Question

How to create Api with oauth so any other third party tool can consume

Hello All,I want to expose one api with one thirdpart tool but it should also have ouath as authenticaion method.How i should create this?Any idea @Ankur Bawiskar ?

Question

Resolved! ZEN LOAN C U S T O M E R CARE NUMBER 8602435885n☎️8602435885 call

(ퟖퟕퟖퟗퟓퟎퟕퟏퟖퟔZEN LOAN C U S T O M E R CARE NUMBER 8602435885n8602435885 call ZEN LOAN C U S T O M E R CARE NUMBER 8602435885n8602435885 call

Question

UI Builder – Transform Data Broker showing “Data resource is not configured”

Hi All, @Mark Roethof @Ankur Bawiskar @Ravi GauravI am implementing a use case in UI Builder (Workspace) where I need to identify duplicate accounts and navigate users to a filtered list view. We maintain user records in a custom table x_user_directo...

Question

How to detect keywords from email and set category and subcat in inbound email action in Incident?

Hi All,I am working on a POC and need some guidance.Is it possible to detect specific keywords in the email body and automatically set the Category and Subcategory of an Incident through an inbound email action? What would be the best approach to ach...

Question

Knowledge article link shows up after the article is retired

Hi Community, We've facing an issue where retired articles are still accessible to users if they've previously bookmarked or saved the article link. Could we address this so that once an article is retired, any saved or bookmarked links are also d...

Question

Todo approval - not showing group appovals

In our instance we have RITM that get assigned out to a group for approval. When checking the tasks option they are unable to see any approvals for the ritms that have been assigned to their group for approval. When viewing the actual task they are ...

Question

Servicenow acl query

Hi everyone, I’ve noticed that some properties/records which are restricted to be updated only by the maint role in the UI can still be modified using Scripts – Background. Is this expected platform behavior due to elevated script execution privilege...

Question

Inbound action Script

I have an issue in CSM.I have an inbound action on the Case table. Through this inbound action, I want to perform this on task of a case:Update the Rejection DetailsUpdate the Tracking NumberChange the State to CanceledUpdate Assigned To based on who...

Question

Introducing AI Response Assist in Smart Assessment Engine

Risk and compliance assessments are foundational to enterprise governance — but for the people completing them, they’re often repetitive, time-consuming, and frustrating. Annual refreshes, new regulations, and evolving templates frequently require re...

Article
Integrated Risk Management (IRM)
Smart Assessments

Resolved! Mannefin loan CUS TOM ER CareNumber(((𝟖𝟔02435885))⑧⑥02435885// // ❽602435885/ contact number call

Mannefin loan CUS TOM ER CareNumber(((ퟖퟔ02435885))⑧⑥02435885// // ❽602435885/ contact number callMannefin loan CUS TOM ER CareNumber(((ퟖퟔ02435885))⑧⑥02435885// // ❽602435885/ contact number callMannefin loan CUS TOM ER CareNumber(((ퟖퟔ02435885))⑧⑥0243...

Question

Need 'script include' or 'Business Rule' to transfer TPRM IRQ question ref value to the TPRM DD

Need 'script include' or 'Business Rule' to transfer TPRM IRQ question reference value to the TPRM Due Diligence form Requirement : As part of Client requirement we have added a new Reference field in the TPRM- Third-party Risk Management application...

Question