Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
981035members
2957116posts
Want to win a trip to K26? Lift Off to Knowledge has Launched! Learn more
What`s New Popular Posts More The latest in Community Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- Kickstart Your Service... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Digital End-User Experience Office Hours (EMEA) Hosted by Abigail Lavadia 19 Feb, 2026 12:00 AM PST Event Details Online ServiceNow Exchange: Process Mining Academy Hosted by Abigail Lavadia 19 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: Implementing Health and Safety’s Chemical Management Hosted by ServiceNow 19 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Get started with Security Operations Applications Hosted by Abigail Lavadia 19 Feb, 2026 08:00 AM PST Event Details Online ServiceNow Exchange: Digital End-User Experience Office Hours (AMS) Hosted by Abigail Lavadia 19 Feb, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Cross‑Workspace Interoperability in the Now Platform Hosted by Abigail Lavadia 19 Feb, 2026 09:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Using Dynamic CI Groups to set Support Group

I'm trying to set the Support Group on several related CIs.  I have created a Dynamin CI Group and related CI Group.  This is populated via query.  This part is working fine. The CI's still have the Support Group set to null.  Do I need to create a T...

  • Question

From Chaos to Confidence with AI Control Tower

AI tools are showing up everywhere—inside platforms, embedded in SaaS, and used directly by teams.  For most organizations, the hardest part isn’t using AI—it’s keeping track of it.   If you’ve ever asked: What AI tools are we actually using?  Who ow...

  • Event
  • Virtual
  • Webinar

From Chaos to Confidence with AI Control Tower

AI tools are showing up everywhere—inside platforms, embedded in SaaS, and used directly by teams.  For most organizations, the hardest part isn’t using AI—it’s keeping track of it.   If you’ve ever asked: What AI tools are we actually using?  Who ow...

  • Event
  • Virtual
  • Webinar

Remediation Grouping Strategy (Windows/RHEL)

Hello Community,We are currently designing remediation task rules for Windows and RHEL OS patching in VR and are evaluating different grouping approaches (for example, by CVE, by asset, or by solution).We also have Vulnerability Solution Management e...

  • Question
  • Integrations
  • Vulnerability Response
  • Workflow

Query Regarding ServiceNow Account Transfer

Hi All, I just wanted to understand the process regarding my ServiceNow account. Currently, my ServiceNow account is associated with my company email ID, and I am serving my notice period. Before my last working day, do I need to raise any request or...

  • Question

Resolved! Merge old id issue with personal id

Hi Team,I am trying to merge the old ID with my company ID, but I am receiving an error during the process.Could you please assist me with this issue? I have attached a screenshot of the error for your reference. Note: I no longer have access to my c...

  • Question

Why Your “Mandatory” Fields Aren’t Really Mandatory (And How to Fix It)

Hello Community, We’ve all been there: you make a field mandatory on a form using UI Policy, only to find a week later that someone bypassed it via a List Edit, an Excel Import, or an API integration. In ServiceNow, "Mandatory" doesn't always mean "M...

  • Article
  • Best Practices
  • Integrations
  • Personal Developer Instance
  • Scoped App Development
  • Scripting and Coding
  • Studio
  • User Interface (UI)
  • Utah

Security Incident Response - Adding OOTB fields

Hi, I am trying to add the below two fields to our SIR workspace SIR form: Correlation IDExternal URL I have bee able to this this in the back end but I cannot see a view for SIR workspace for configure the layout in that view.  Please can someone he...

  • Question

Resolved! Unable to reply to my own post

Hello Team, I have created a post in the ServiceNow community, but I am getting an error as shown below. My original post link here:  My Original post  Just to let you know, my email ID was already verified, and I have attached the screenshot below a...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now