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Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist Email Notification Translation for static email I have translated the email notifications into French ... Read More RohitGeorgV Specialist Info Message on form Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' Read More Prasanna_Patil Specialist How to perform AQI on the knowledge center workspace Hey All, Can someone guide to how get "perform AQI" op... Read More Its_Azar Specialist Error when doing the test run Hi all, i have built an sub flow where it fetched the details of the control record... Read More RohitGeorgV Specialist Major Incident Communication plan While creating a incident communication plan from major incident, how is the status... Read More RohitGeorgV Specialist servicenow survey configuration for reference record How can I remove this reference record details from th... Read More RohitGeorgV Specialist Servicenow survey configuration How can I remove this reference record details from the survey when it is triggered. Read More RohitGeorgV Specialist ServiceNow survey Is it possible to remove Survey is in reference to HRC0024213 [HRC0024213] , the repeating request numbe... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: [EMEA] App Engine Academy Hosted by HariomS35974003 15 Apr, 2026 01:00 AM PDT Event Details Online ServiceNow Government Forum 2026: Watch On-Demand Hosted by Alicia Puccio 15 Apr–15 Jul, 2026 05:00 AM PDT Event Details Online Public Sector Low-Code App Engine Innovation Workshop Hosted by Mayleen Fitzcha 15 Apr, 2026 05:30 AM PDT Event Details Online ServiceNow Exchange: Autonomous IT Academy - AI Skills for Requestors Hosted by seemasingh 15 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Implementing Smarter Chemical Management with ServiceNow Health & Safety + 3E Hosted by Abigail Lavadia 15 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Academy Hosted by HariomS35974003 15 Apr, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

CSM Workspace Dashboard Menu Not Visible for Non‑Admin Users

Hi Community, I’m working in the CSM/FSM Configurable Workspace and have configured a Dashboard menu with three sub‑menus under it.When I log in as an admin user, the Dashboard menu is visible and works as expected. However, when I log in as a non‑ad...

  • Question

redirect record list in ui builder to custom page

Hello community, recently i have been working in UI builder and i created a custom page that receive the sysID of a record and displays different values.  taking this in mind i have another page with a record list which show all the records in my tab...

  • Question

How to enable autopopulate matching values when start typing

Hello everyone!I have a catalog item, where I have a reference field which is referring to a custom table, My issue is when i start typing in this field, it is not poping out matching values. Could you please help me, how to make this work> Here are ...

  • Question

Can "Define a New Class" Script Include be called from the client side?

Hi all,I was reading the ServiceNow on-demand course material for Module 7 (Script Includes), and it says that both "Define a New Class" and "Extend an Existing Class" can be called from both server-side and client-side scripts.But every article, com...

  • Question

widgets in pages

Hello everyone, I'm learning how to use portal pages and widgets, but in my first test I only created one row and one column and placed my widget there. I noticed that my widget ended up in the middle of the screen instead of filling the entire scree...

  • Question

Resolved! Logged out after logging in with SSO.

 Hi, allI am configuring SSO.I have configured the ID provider, performed a test connection, and activated it.After that, when I tried to log in to ServiceNow with SSO, I encountered the situation shown in the attached image.I am using Auth0, and whe...

  • Question

CSM Workspace - Reports Configuration

On CSM Configurable Workspace we can see Dashboard of reports on the homepage. Where are these reports configured? How we can update the filter conditions on existing reports or add new. What is the backend table name or how I can navigate to these r...

  • Question

Playbook tab on RITM

Hi everyone,I followed this video to add a Playbook tab to a Workspace record page: https://www.youtube.com/watch?v=ZmjVlOV-QWUThat part works fine, but I’m trying to refine the behavior a bit further.Does anyone know if it’s possible to make the Pla...

  • Question

CSM Configurable Workspace: Pop Up alert Display

on CSM/FSM Configurable Workspace, when any alerts pops up it is collapsed by default like thisIs there a way we can expand them by default when they appear? Like Below: 

  • Question

Custom Greeting affecting another portal

HiI have a custom greeting - Hi this is your abc how may I help you which I have implemented in my company's shared instance for my abc project . Its for Now Mobile chat to show.A issue was raised that in sd portal virtual agent too that greeting sho...

  • Question

acc.log is missing in Ubuntu device when installing ACC Agent

Hi All, I am installing ACC agents for UNIX devices, and I was able to install for RedHat and OEL UNIX Devices. However, when I was trying to install the package and start the ACC service to Ubuntu UNIX Devices, it is saying that it is not able to fi...

  • Question

Resolved! Mail Script CC not getting added (Requested for & Assigned to Manager)

Hi ,I am facing an issue with adding users to the CC field through a Mail Script in ServiceNow notifications.I need to dynamically add the following users in CC:Requested ForAssigned To → ManagerThe notification triggers successfully and the email is...

  • Question

UI Builder - Event Open /list Page

Hi all,  I'm looking to setup an event for a single score visualisation, but I'm running into issues getting it to open a specific list on the /list page within workspace rather than the /simplelist.  The /simplelist page destination works when the v...

  • Question
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