OOTB Save button - How to ignore mandatory fields

Hello,So I have an OOTB Save button that we do want to use.  However, the one caveat is not requiring the mandatory fields when it is clicked.  I have two fields that are not required at the dictionary level, but are set to mandatory in a client scri...

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Live on ServiceNow: Pro Dev Academy

  Pro Dev Academy spotlights advanced developer topics, including: - Applying engineering concepts in-platform- Working with IDE/Fluent- Using incremental prompt-driven development with Build Agent- Creating custom React experiences- Modern JavaScri...

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Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge

  Our annual #BuildWith Challenge is back for the 4th year, and we can’t wait to see what you create using ServiceNow Build Agent. Build Agent is Now Assist’s agentic AI tool designed to do all the heavy lifting of building  a fully featured Service...

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How to create a AI agent

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How does Life Cycle Controls work?

My company is currently undergoing the transition from Install Status/Asset Status to Life cycle stage and statuses. I was told that the life_cycle_control table can be used to identify what life cycle stage and status fields would be able to use on ...

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Attachment API is not working

Hi all,we are trying rest api for attachment for our table now the problem we are facing is that whenever we are passing it to other third party team they are consuming it from their gateway and when we are hitting this api it is taking only 'json' f...

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MS Teams SPOKE for ITSM

Hi SNOW enthusiasts.  To inform preparations to implement the MS Teams Spoke for ITSM - it would be useful to have a data flow options diagram to show configuration paths, data and decision flows  - ie Now Assist ChatBot & MS Teams Chat working in pa...

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MS Teams integration - error

Error Message:"Failed to create a meeting - The inputs provided to the action: Create User Online Meeting within application scope: sn_msteams_com_spk are incorrect. Please refer to the definition."  I am trying to initiate conference calls using Mic...

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Your #BuildWithBuildAgent Guidebook is Here.

    Hey ServiceNow Community!   We can't wait to see what you create in our #BuildWithBuildAgent Challenge. Ready to jump in? Check out this blog for everything you need to know.   To help you kick off your build and share it with the Community,...

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Strategic Portfolio Management (SPM) Fundamentals On Demand (Xanadu) lab 3.31 cant create template

hi there, having an issue with lab 3.31 additional project creation optionsim supposed to save the project as a templategoing to details on the project as admin - option isnt available in the more actions menuwhen im impersonating a project manager i...

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*HELP* GANTT UI BUILDER NOT WORKING

Hello,I'm going to create a new ui builder gantt, but I have a problem with the visualization of that.I create a lookup and I get data from a query. It returns 340 results but if I insert the results into gantt it show me only once. Why ???  Thanks i...

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Preview records not working on next experience component - ui builder

Hi everyone, @Brad Tilton  I've created a Gantt chart on a UXR Base Experience Shell page in ui builder.I'd like to be able to see and jump to the records when I click on "Preview Records," but nothing happens when I click it.I know this works in the...

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Completed the #BuildWithBuildAgent Challenge! 🚀 🅟🅙🅜🅐 🅓🅔🅥🅔🅛🅞🅟🅔🅡

Hi everyone,I am thrilled to share my submission: CrisisCommand: Unified Disaster Response Platform.As a developer, I wanted to test if Build Agent could handle a mission-critical scenario where data integrity and logic are vital, not just simple dat...

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Experience by Design: Portals, Journeys, and Trust

Portals succeed when they mirror how people think and act, not your org chart. Start by mapping end-to-end journeys (e.g., new hire, laptop break/fix, role change, vendor onboarding). Identify moments that matter and friction points—authentication st...

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Broken or Irrelevant links in NowAssist Virtual Agent response for any prompt

Hi, We are working on deploying NowAssist with Virtual agent for our customer. There is a major issue where the links showing up in the response in VA for any prompt , are irrelevant to the prompt.  For eg;, if we are prompting for 'password reset', ...

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