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Delete everthing from sys_report and pa_Dashboards and related tables

Hi,After migration to platform analytics planning to remove all the data from sys_report and pa_dashboards and related tables. What is the best way to achieve this?I am not good at javascripting .

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Auditing missing from sys_user table

I was planning to enable auditing on sys_user.name and sys_user.email, but the Audit checkbox doesn’t appear in our ServiceNow instances. I’ve already elevated to security_admin and confirmed the field isn’t hidden—the Audit field is present on the f...

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Search for record (Magnifying glass) not showing on reference field in a sctask in the SOW

In the SOW, the "Search for records" magnifying glass icon is not showing for reference fields on catalog item tasks. They do show on the RITM, however. How do I correct this, or is this a defect? We are on the latest version of Yokohama and I built ...

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How to Make Attribute like Location , Bio as read only in the User Profile from the ESC portal

Hi All, In Employee center . My Profile details should not be editable by users.The fields location and Bio shouldn't be editable. Solution:Create a ACL for the sys_user.location.For the Bio field:Create a ACL for the live_profile.short_description.B...

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Flow Designer: “All must approve” & “anyone rejects → RITM rejected” using ApprovesAllU[...]

var approvers = fd_data.flow_var.groupmanager; return "ApprovesAllU[" + approvers + "]"; This correctly enforces all approvers must approve before proceeding. I also need: if anyone rejects, the flow should go to the reject branch and reject the RIT...

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Deletion of Employee Profile

We have 2 employees with the exact same name (but different employee #, therefore 2 different persons). One of them has already HR cases, the other doesn't. For some reason ServiceNow connected 2employee profiles below one HR Profile, now there are 2...

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Report on Incident worknotes to show last updated by the user

Hello,We have a report that is very simple. Captures all incidents with certain phrase updated by the user.It displays which user updated the incident with that phrase.When the incident is in Open state, the report shows, the user's name, when the ph...

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Resolved! Strategic Portfolio Management (SPM) one slide representing all the connected modules

I recently completed the Strategic Portfolio Management (SPM) one slider on all the connected modules for SPM and how they interact. Does this exist?

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Service Portfolio Management

Dependent choice field not validating correctly in Portfolio Planning Workspace (BR not Firing)

Hi Community,I am working in the Portfolio Planning Workspace and I have a dependent choice setup:investment_class (Run / Grow / Transform / Change)u_investment_subclass (choices dependent on investment_class)The dependency works correctly in the nat...

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How to set Assignment Group on Alert based on Event Rule

Hi, In Event Management, can the Assignment Group on an alert be set directly using an Event Rule, if we want to rely only on Event Rules and not use Alert Rules, scripts or business rules? Can someone help me on this Thanks in advance!

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Learn ServiceNow

I am new to ServiceNow Testing and Currently I have Software Testing experience and I want to learn ServiceNow Testing it from start. Can anyone help me what Can I do?

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Activate Now Assist for ITSM in 15 minutes

Outcomes: Learn how to enable Now Assist for ITSM and the Now Assist Panel. Required Applications, Plugins, and Versions Now Assist for ITSM (version 2.0.2 or later)ITSM Virtual Agent Conversations (installed) Install Now Assist for ITSM and acti...

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Service Level Management

How to navigate to the correct record page from a Search Input in UI Builder?

Hi everyone, I’m building a Search Input component in UI Builder that allows users to search for tasks. I’ve already created a Search Configuration that works, but I need help with the next step: Goal:When I type a case number in the search field and...

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Certified Professional Platform Owner Beta Exam is Now Available

We’re excited to announce the launch of the Certified Professional Platform Owner Beta Exam — your opportunity to be among the first to validate your expertise and help shape the future of this new certification. As a Platform Owner, you play a cr...

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Releases and Upgrades Schedule 2026

Reaching out to ask when we are likely to know the rough timetable for the 2026 general releases? Is the cadence of general releases moving out next year? We are in the process of high level planning for 2026, and need to start considering the impact...

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