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Community activity

Change of TimeZone

How do I setup IST(Indian Standard Time) timezone in my new PDI as it is not available here

  • Question

Proper method for batching update sets

I have a story that I have multiple update sets for, 7 to be exact.   When it comes time to retrieve and commit these to PROD, I'd prefer to not have to commit these individually, although I can. I have read many articles where batching the update se...

  • Question

Adding a Time Out for a Due for a Duration of Time Action in a Flow

We have flows working today that send out an email to the requestor and have a Wait for duration of time action for a period of 9 hours of sending emails.  Then once they get a response, they close the task linked to that action which closes the Requ...

  • Question

Scripting Governance Tool

 Disclaimer – This article is part of a series exploring the new features and capabilities introduced in the Zurich release. Since we’re still in the Early Availability (EA) phase, things may change before General Availability (GA). After GA, these a...

  • Article

Approval tab (related list) in scoped app

Hi All, I have a scoped app that is being worked on and want to be able to have the approvals tab in the related lists.  The table doesn't extend the task table. If I try add the list it's not an option in there.  I've tried in scoped app view and al...

  • Question
  • Request Management
  • Service Catalog
  • Service Desk

Restrict editing related list record in hr agent workspace

In Employee Relations within HRSD in ServiceNow, in the HR Agent Workspace, there are multiple related lists. I want to restrict editing of list view records for the Interview and Allegation related lists.For example, in the attached image, I want to...

  • Question

is_searchable_choice behaves differently in native and agent workspace

Hi Experts,   I am not sure its a expected behavior  OR I missed something. In dictionary I used attribute is_searchable_choice=true for choice field it is working fine in native view but not in agent workspace. Not able to search for the field in ag...

  • Question
  • Agent Workspace
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