ServiceNow Community

i,Dynamic filter with script include

Hi, Im trying to create a customize dynamic filter using script include that will show only groups that I belongs to without the parents group (the OOB One of my groups dynamic filter includes the parents group). What am I doing wrong? var getMyGroup...

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Notification

Hello!I need to send notification to the (assigned to) on (incident task) whenever the incident got updated.How do I do that? Thanks,S

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Business Rule

Hi, Looking for help in creating business rule to change assignment group when the state change. Example state is "new" and the assignment group is "ABCD", if state become "active" I need the assignment group to change to "new group" thanks

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not able to see now assist data kit home page

Hi,Not able to see the now assist data kit--> home page . I'm having sn_data_kit.analyst, sn_data_kit.admin roles .

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Resolved! Question on Parent/Child App services -platform host/module context

Hi All, I'd like to better understand the implications of parent/child app services in the following scenario:- We have a platform host Business App (e.g. ServiceNow)- We have a child platform app Business App (e.g. Project Management)- I want to rep...

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Resolved! How to remove Tabs from Enterprise asset estate in EAM Workspace

Hi,Is there any way to remove some of the tabs here without using UI Builder? to disable them

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Pattern in Event Type

Hello, I'm trying to create a pattern for an event type (em_event_type). I need to recognize a specific event type in event (em_event) and be case-sensitive; that is, the type "AzCb" should be recognized even if it's written as "AZCB", "azcb", "aZcB"...

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assignment rule to service catalog variable sets in servicenow

I am trying to assign in assignment rule but not getting the conditions. What is the process to create assignment rule for service catalog items.

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Visibility Restriction of a preview record

Hi All, on sc_task form, when i click on requested item reference field i icon, I need to make only few fields to be visible, so I created a sys_popup view on sc_req_item table, it is showing the required fields when i click on i icon. but this chang...

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ServiceNow Event management integration with SolarWinds OnPrem using Rest API

Hi Experts, We are looking to integrate SolarWinds with ServiceNow event management for receiving events from SolarWinds using Rest API mechanism. Can someone please help with possible ways to do so any documentation link would be really helpful. Th...

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problem task , In this i need business duration calculation based on created and closed ,

i tried manny scripts nothing working in BR OR override , i checked for schedules too and timezone , whaT I NEED TO DO

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Client script dosn't work on workspace ITAM

Hello; Hello i want to auto populate fields on asset form for the assigned to field ; but I have probléme on ITAM Workspace; My client script works on back office normaly but it dosn't working on ITAM Workspace!Have anyone an idea about this problem...

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What elevated commands are executed by ServiceNow for Service Mapping ?

Hello Community,I am working on configuring Service Mapping in ServiceNow and need clarity on the Unix – Enhanced ADM (ADME) probe.From the documentation, I see that the probe requires elevated permissions to run certain commands. For example, on AI...

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Service Mapping

Can see multiple publisher to select from Publisher field in Software Model form

Hi All,Having similar question, our developer already ran the Normalization guided setup. However, we can still see multiple values for Microsoft is Normalized and hence able to see all of these entries while selecting publisher in Software Model For...

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Resolved! core_company table - Normalized Company Mapping Tab

Hi, Can someone explain to me what it means when the company is normalized? Is there a particular job that normalises the company in the table? See attachment as an example What is the best way to keep this table tidy and to avoid any duplicates? Tha...

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