User Activity
08-25-2026
Hi Experts, I'm experiencing a UI issue in Service Operations Workspace (SOW) when viewing a Requested Item (RITM).As shown in the screenshot, the Variables section is partially hidden behind the left-side navigation panel, making it difficult to vie...
08-24-2026
Hello Experts,I'm trying to remove or modify the Price, Quantity, and Total columns that appear under the "Summary of request being approved" section on an approval record in Service Operations Workspace. What I've tried:Updating the UI macro "approv...
08-03-2026
Hi Experts,I would like to display the MVRS variables in the (sysapproval_approver) Summary of Item being approved: section for the RITM item being approved. I understand there may currently be a system limitation that prevents this functionality.Cou...
Hi Experts, I've a catalog item which generated approval for non-itil users, I want these users to land on the ESC portal and see thier pending approval tasks under my task widget, but its not showing up for certain items. What could be the issue, Wh...
This is not required for any of my catalog item, is there a way to hide it.
