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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Community Exclusive: Save $400 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Being ... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

How to enable workspace search to open in a tab in configurable workspaces

In the Agent Workspace, when using search the results opened in a new workspace tab. This allowed the user to switch between tabs, quickly open new tickets or review the existing ones. The search results in Service Operations Workspace now open over ...

  • Question

Data visualization Report

How do I bulk change ownership of Data Visualizations (reports)?How do I bulk change ownership of PA dashboards?Anyone know how to create a report on all report that are mapped to Dashboard?Thanks

  • Question

How to tag a user in work votes via business rule

How do you tag a specific user via a business rule when you update the work notes field? Simply hard coding @full_name wouldn't work if there are multiple users with the same name. You can't @ their email address or user ID either.

  • Question

KB - FEEDBACK TASK ASSIGNMENT

Hi Team,I have a requirement like below, AC1 - Given that I am a knowledge user (ITIL )When I navigate to the Portal, and view an article in the ABC  Knowledgebase and select an article rating of 2 or below AND I submit feedback with a reason selecte...

  • Question

Resolved! Platfrm Analytics Migration center

Is it possible to export the migration center results? I would like to export a list of dashboard and reports that are in compatibility mode. Or if I could give my PA admins permission to view the results, I gave them all the roles the Snow doc's say...

  • Question

Resolved! Now Assist status of my ticket showing Error.

We are implementing Now Assist for Virtual Agent, I'm currently doing a simple operation to check the status of my ticket but I'm getting an error"You don't have the required access to complete this request. Try another request." I'm Admin on the pla...

  • Question
  • Virtual Agent

Email notification translation using sys_ui_message

Hi, I want to translate the email content automatically based on incident caller language.below approach i followed.I created a sys_ui_message and i have called message in email script, then i have added the mail script in notification body.for e.g: ...

  • Question

Resolved! Finance request forms dealing with other currencys

Good morning everyone, i've been creating finance request forms for my firm's finance department and have a request that i am not sure how to proceed in developing.Currently, when someone purchases an item in another currency we want to see the curre...

  • Question

Unknown Error in Report

Hi Team , Why SLA due is showing unknown ?Thanks for your time !

  • Question

PDI Reclaim Warning

Hey, I’ve been working on my PDI but was inactive for about 10 days. Yesterday I received a warning email saying that my instance will be reclaimed on Jan 22. I logged in and woke up the instance, and noticed that some of my newer work wasn’t saved, ...

  • Question

Highlight Selected Tab in SOW

Hi All, does anyone know how to get control of the top level tabs in Workspace? We are looking to style the "selected" tab but cannot find where we can touch this.Thanks, Jim 

  • Question
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