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The ServiceNow MVP Class of 2026 Introducing the 2026 ServiceNow MVPs The 2026 class is our largest yet. Ready to meet this year’s ServiceNow MVPs? Click below to watch each member of the program introduce themselves, and keep an eye out for their content within the Community! Meet the MVPs! What`s New Popular Posts More The latest in Community Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow AI Summit Dublin – 4 March 2026 Hosted by lizhartley 4 Mar, 2026 01:00 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 4 Mar, 2026 07:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 4 Mar, 2026 07:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 4 Mar, 2026 07:30 AM PST Event Details Online Put AI to Work(shop) with Service Operations Hosted by Carrie Lea 4 Mar, 2026 07:30 AM PST Event Details Online Calgary Learning Lab: Autonomous IT Workshop: Your Roadmap to Zero Hosted by Amanda Martinez 4 Mar, 2026 07:30 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

How to populate choice filed value based on other field

Dear Friends, I have a on change client script where I need to populate the channel field as self service when the caller id role is ITIL. but I cant populate the channel field as self servcie. please advise. Here is the On change script.function onC...

  • Question

Application Services: How to use them?

Application Services are essential part of the Common Service Data Model (CSDM). This article focuses on how to use Application Services for manually maintained Service Maps in the situation when Service Mapping is not deployed. Proper usage of Appli...

  • Article

Limiting additional data for variable sets

 I added a variable set to a catalog item.I don't think there's a limit to the number of pieces of data that can be added to this variable set.However, I would like to limit the number of pieces of data that can be registered to 10.Is it possible to ...

  • Question

Drill through links in PA dashboard not working as expected

Dear experts, Is anyone facing issues while trying to drill through the links to go to a data view in a PA dashboard? the summary and detail numbers sometimes wont match and sometimes the data view is showing blank..attaching the screenshots the max ...

  • Question

Now Assist vs Predictive Intelligence

Hi,I'm trying to understand how Now Assist and PI Similarity are different, since I can ask Now assist to find me similar/related incidents, but is this not what PI Similarity does? Another related question is how PI is used in conjunction with AWA? ...

  • Question

Track percent completion for CWM Tasks

Hi All,We would like to track percentage completion for CWM tasks in the same way it is tracked for Projects and Project Tasks. Since this functionality does not appear to be available out of the box, can it be customized to support this requirement?...

  • Question

Queue and Check in header logo not displaying on a specific instance

Hey, We have a really weird issue and I was hoping someone may have come into contact with a similar problem at some point. So we set up the walk-up experience and put our own custom logos for queue and headers using the relevant fields on the queue ...

  • Question
  • Walk-Up Experience

Indicator not working for dashboard

I am working on creating a dashboard where I am using an indicator as the data source. I applied a breakdown on the Item Category field to filter data for a specific category so that the indicator can pull all ticket data for items that fall under th...

  • Question

Create a UI Action?

Hello, I created a catalog item and one of the fields is to "Add Access" or "Remove Access".  If "Add Access" is selected create a UI ACTION – a field labeled “Add Access for these locations” displays.  The field should Reference the Location table a...

  • Question

Bulk import Knowledge Articles - Publish and Translate

Bulk import Knowledge Articles and Translations To bulk import multiple Word articles in a Knowledge Base (KB), the process is described here. Below is a step by step, including loading and handling of translations. It is always good to first conside...

  • Article
  • Knowledge Management
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