.list or .LIST

Which is the best practice for opening the table using .list or .LIST

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My AI agent is unable to handle more than 10 agents conversation at a time

Hi Experts,  I have an AI agent, and it gives me correct result when I have 1 active conversation in VA. When I initiate more than 10 conversations or when 10 people are using the same agent for their answers. Even if different users are initiating c...

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Notification triggered by scheduled job for different timezones.

A notification is configured to trigger by scheduled job at 9AM, US time zone. Similarly, this notification should be triggered to other users in different time zones at 9AM. Is there any way to configure this without creating scheduled jobs for each...

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Redirect Provider Notification to 'Details' Tab instead of 'Overview' in Service Operation Workspace

Hi Community,I am working on Service Operations Workspace (SOW) and have configured Provider Notifications. The notifications are working fine and appearing in the notification bell icon.The Issue: When a user clicks on a notification from the bell i...

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All catalog items in the instance are being set as non-conversational even though only few are set

I have set only few catalog items as non-conversational in the instance by setting the "Turn off Now Assist(LLM)" flag to true but all the items in the instance are being displayed as non-conversational. Is there a way to set the rest of the items as...

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Unable to save records in custom table

Hi, I have created a app in studio using global and in that app i have created a custom table and extents 'change request'. But when i created a new record and submit the records, the record is saving in parent table i.e., change request. Can anyone ...

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Adding request details to ServiceNow CSM portal

Hello All,  Within the CSM portal when a user submits a request, on the landing page after the user has submitted the request. I would like to see the request details in the top right of the page.  I have attached an image to demonstrate what I need....

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List and Filters Task Validation

I have completed all of the steps required, but I am unable to Validate. It keeps asking: I have: I don't know what else to do.

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ServiceNow Simulator - Lists and Filters task validation failing

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The ServiceNow CTA program was a three-month journey and from the start I kept one objective in focu

The ServiceNow CTA program was a three-month journey and from the start I kept one objective in focus: passing the exam by developing a repeatable architectural mindset that works in real enterprise environments.

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How to change the logo of servicenow?

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SAMP- License not under management

Hi all,Is anyone using the License under management flag? I understand the need for the ability to ignore software products that are not under SAM, but I have problem with it automatically marking it as compliant. By marking the license under managem...

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UI Action visible both in standard form and Project Workspace Planning section

Hello Community,We are experiencing an unexpected behavior related to UI Actions defined on the sys_ui_action table.We have created a button that is intended to be visible only on the standard form view of a Project record. The button behaves correct...

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Business Rule validation works in Form view but not in Project Workspace

Hello everyone,I am facing an inconsistency with a Business Rule that validates the planned duration of a project task.The Business rule is designed to prevent users from setting a task duration that exceeds a maximum value defined in a system proper...

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