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Community activity

Associating CI to Knowledge Articles

Hi everyone,  By default on both Technology Service (cmdb_ci_service_technical) and Service Offering (service_offering), there is a knowledge article related list. I'm trying to find a way to associate KB articles to it but not sure how.  When I conf...

  • Question

Save the Date for ServiceNow AI Summit Charlotte!

Join us in Charlotte on February 23-24 for a complimentary 2-day event that turns curiosity into capability through hands-on learning.   Day 1 (Monday, February 23): Learning Labs Get hands-on experience, collaborate with experts, and walk away with ...

  • Article

No Code date validations through (Catalog) UI Policies

Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field   Hi there,   Client Side date validations, o man, they can be a real pain in the but! Getting the right format, different language settings, timezones, etc.. And then wor...

  • Article
  • Multiple Versions

CSM Workspace Highlighted value overflow

Afternoon, Does anyone know anyway to stop overflow hidden from being applied to the highlighted value field of the form component in workspace?  The piece I'm having an issue is the class on record view "now-highlighted-value-label will-truncate". I...

  • Question

PDI stuck in up upgrade

I started to upgrade my instance to Zurich last Thursday (5 days ago) and it's been stuck in that status ever since. Does any one have a suggestion? Upgrades have never taken this long before. 

  • Question

Resolved! Advance Reference Qualifier

Hi There, I have a subcategory table that has name, dependent value (category) and business application. I have a reference qualifier on a sub category field that is looking at application and dependent value and populating sub category.  In the same...

  • Question

Resolved! Advanced reference qualifier

Hello,I would like to set an advanced reference qualifier that dynamically limits records on a reference Field 2 [u_field2] basing on what the user selects on another Field 1 [u_field1]. Field 1 and Field 2 are reference fields which reference the sa...

  • Question

Resolved! Advanced reference qualifier help

Hello, I'm trying to set up a filter on a dictionary override, however I cant seem to get the script include to work. Any ideas where its falling over?Its on the assigned to field and it should only show people in groups where the assignment type is ...

  • Question

Resolved! Advanced Reference Qualifier for reference field

Hello, I have difficulty to setup advanced qualifier, and hope someone can give me some idea. I have two fields called ‘Owner department’ and ‘Catgory (DX)’ on incident form. Both fields are reference field, and are referencing another table (u_corpo...

  • Question

Resolved! Advanced Reference Qualifier not working

Hi all. Working in a domain separated environment and have a requirement for the 'Assigned_To' field to be filtered based on the user being in 2 sys_user_group--the selected 'Assignment_Group' as well as another Visibility group. I've tried:1. backgr...

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