Servicenow to jira integartion getting errors in flow kindly help me out

Hi Community,getting error in flow "Unable to load dynamic inputs (sn_jira_spoke.get_projects_v4)No dynamic inputs data was provided from the action"How to resolve this error thanks in advance 

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Change request on outage record

Hi team,Could you please help me here.On change request in related list of outage record new, edit buttons are visible in new, Authorize, asses states but I need to show in scheduled state as well.

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HR user of Coop Legal Entity can see HR Cases in LIST View not within his Legal Entity Group

How to restrict visibility of a user in list view when the HR Case Subject Person is not the same as his legal entity group?All user can and must only see HR Cases that is within their Legal Entity.

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I don't see Agent AI builder on my PDI. Can anyone help me with this?

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Servicenow Portal Page went missing

While working on page designer, received below error:Sorry, the page you requested was not found. This page you were trying to reach at this address doesn't seem to exist. This is usually the result of a bad or outdated link. We apologize for any inc...

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“System Administrator” updating the Case assignment/Assign to user

In ServiceNow HRSD Case Management, “System Administrator” changes/Updates the assignments/Assigne to user to another. Why?

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How to Hide Cart on the Business Portal

Hello All,Can somebody please tell me how to disable the Cart option on the Header Menu of Business Portal?   Thanks in Advance!!

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プロセス・マイニング・アカデミー #44 - Agentic Workflows向けプロセス・マイニング

今回のプロセスマイニングアカデミーでは、Agentic Workflowsのマイニング方法について確認します。 組織が運用全体でAIエージェントを展開するにつれて、これらのAgentic Workflowsの管理と最適化はますます複雑になります。このセッションでは、プロセスマイニングがAIエージェントの実際の動作をどのように可視化するかを示します。これにより、ボトルネック、停止したエージェント、パフォーマンスの低いツール、および改善の機会を特定するのに役立ちます。 内容: Agentic Wor...

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Integrating Deltek Costpoint (or AutoTime) time entry actuals into Resource Management

Hi ServiceNow Community, We’re looking for guidance and lessons learned from anyone who has integrated Deltek Costpoint (and/or AutoTime) time entry into ServiceNow SPM/PPM Resource Management (legacy). Current situationWe plan and manage projects/re...

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• Resource Management
• Time Card Management

Should we use DNS for discovery range definitions?

Hello all, We are starting with Discovery and someone in the team recommended we use DNS especially for vCenter discovery instead of hardcoded IP addresses. 1: Is this possible to use DNS for vCenter discovery?2: Can we also use DNS for horizontal di...

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Triage and Categorize Incident does not update fields

Hi All, We are having issues with the Triage and Categorize incident Agentic workflow, as the subject suggest After a successful run the now assist AI provide suggestions for category and subcategory but does not update the fields it adds work notes,...

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Help on replacing the values through Business rules

Hi All, I have a field called logged in user in computer table which is updated through discovery as an email id not as an user id. We are copying the email id and trimming the same user id within servicenow and comparing with sys_user table and copy...

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Average Turn Arround Time for a Ticket

Hi all, I have a group asking for an averaged time on the turn around for a SCTASK and INC/open --> closed.  I am trying to leverage duration and business duration but the times show there, do not add up.  Any input on how to do this would be appreci...

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Custom variable data type in service catalog

Earlier i had one requirement , to show url in service catalog item , so tried variable type url but it was not clickable.  So I explore other data type then i get to know about custom variable type . "Custom" is  specific Service Catalog variable ty...

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Hot news widget should show only the articles related to user language in esc portal

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