Hi all, When working with condition in flow designer, let use creating a SCTASK as an example.  Does anyone know how to add additional columns to the options returned.  For example, you go to set a configuration item and it pulls back all classes fro...

Can anyone share any helpful information on upgrade plans.  I am working my way through the guided upgrade and the documentation I am finding is not helpful.  I have somehow created an update plan that looks to just have a bunch of applications.  Som...

Hi, Question about the new upgrade management console.  I have been playing around with it and I am running a few ATF's currently.  For all past upgrades, I go to Upgrade History/System Upgrades after an upgrade to review/compare skips.  Will I still...

Can someone help describe how/why/what makes a user account a basic auth exception account?   We are reviewing the "Review Basic Authentication Account Security" alert and trying to understand what makes specific accounts qualify. Thanks!

Hi all, I have a group asking for an averaged time on the turn around for a SCTASK and INC/open --> closed.  I am trying to leverage duration and business duration but the times show there, do not add up.  Any input on how to do this would be appreci...