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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by jordancbaron Register for TechNow, Live Code, and More: July’s Community Cafe For over a year, the C... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More Posted by jordancbaron Missed Knowledge and CreatorCon 2025? Here’s How to Catch Up Missed Knowledge and C... Read More Posted by ServiceNow From bold ideas to bold transformation: a Knowledge 2025 customer success recap Keep the Knowledge 202... Read More Posted by Earl Duque Yokohama Content Archive Your Yokohama release is here! The Developer Advocate content is being done differe... Read More Posted by Kristy Merriam Playbook Localization in Yokohama: Making Global Workflows Effortless Playbook Localization ... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - September 2025 session Hosted by HenryDo 9 Sep, 2025 12:30 AM PDT Event Details Online Live on ServiceNow: [EMEA] ServiceNow Security - What you need to know secure your instances Hosted by Lolita Honkpo 9 Sep, 2025 02:00 AM PDT Event Details Online Live on ServiceNow: [EMEA] Office Hours — Hardware Asset Management Hosted by Lolita Honkpo 9 Sep, 2025 05:00 AM PDT Event Details Online ServiceNow Summit Dallas Hosted by HollyHorton 9 Sep–10 Sep, 2025 06:30 AM PDT Event Details Online ServiceNow Summit Dallas Hosted by HollyHorton 9 Sep–10 Sep, 2025 06:30 AM PDT Event Details Online Hands-on workshop: Unlock Asset Management Value: Automate Lifecycles with AI Hosted by Amanda Martinez 9 Sep, 2025 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Unable to Reboot MID Server (Windows Server) via ECC Queue

Hello everyone,Please excuse my English if it’s not perfect. Our team manages a MID Server running on Windows Server 2016.As part of a certain process, we have a requirement to reboot this server.We are using the following method to perform the reboo...

  • Question

Resolved! SAM Pro - Unrecognised subscription identifiers

Hi everyone,One of our clients has subscriptions coming in from an integration which brings in subscription identifiers to match these subscriptions to software models. For 6 particular subscriptions, software models were not automatically created wh...

  • Question
  • SAM Pro
  • software subscriptions

Conversational Variable

I want the Record Producer to have a Conversational Variable like how the Virtual Agent works.

  • Question

What roles outside of admin will grant "spoke generation"

Hi,In our instance (which is a DemoHub instance) I have created a group of power users who are non-admin. These users are granted many roles including connection_admin, integrationHub and all the flow designer roles I am aware of. But for some reason...

  • Question

How can i increase the response token in the Skill kit

Currently i am working with the now assist skill kit, and when it is returning the response, the output trimmed due to limitation of the response token of the now generic LLM. Which i don't seem to able change the response token limit. Is there any w...

  • Question

Loaner Asset Order

Hello Guys, I am facing an issue after submitting the Loaner Asset Order form that is, the waitlisted field is changing to true and the whole order is becoming on hold stating the worknotes as "insufficient stock". However, there are still assets who...

  • Question

Policies in PDI: Reviewer field is missing

I have a fresh copy of Xanadu for my PDI.  I wanted to play with the Approval rule and created a new Policy.  There is no reviewer field on the form and not found when I use Form Designer.  I cannot move the Policy Out of Draft state, when I submit f...

  • Question

Use Flow Designer to calculate duration between two times?

I've been asked to find a way to: 1. Record the time an assignment group first changes on an incident2. Calculate the difference between that time and the time the incident was created To do this, I tried the following: 1. Added field u_first_assignm...

  • Question

Relationships

Hello, I added a custom table called "Vendor Contact" so we can add multiple contacts to a vendor (core_company).  Then I created two relationships between the two so I can have the list show up both ways.    Vendor Contact: Vendor:  Now, if I go dir...

  • Question

How can I enable file upload in a ServiceNow AI Agent conversation Chat?

I’m currently building a ServiceNow AI Agent and I want the user to be able to upload a file (document) during the conversation.My challenges:I don’t see any option to allow file/attachment upload directly in the AI Agent chat.Ideally, the user shoul...

  • Question

Where is configuration set of price type currency format

Hi Everyone, I want to understand the configuration behind the value formatting of a field with the "Price" type.For example, the "Cost" field, which is of type "Price", has a value like 987654321, and it is displayed as 987,654,321 with commas inser...

  • Question
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