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Knowledge 2026The CreatorCon Community Hub is open.Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here.Start exploringWhat`s NewPopular PostsMoreThe latest in CommunityPosted by jordancbaronHow to Use Agenda Builder for Knowledge 2026 and CreatorConAgenda Builder is offi...Read MorePosted by laurentapiaFirst Time at CreatorCon? Join the Crew.First Time at Knowledge? Join the CreatorCon Crew. Walking into
CreatorCon for the ...Read MorePosted by kristymerriamBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MorePosted by jordancbaronOne Million Strong. And Just Getting Started.One Million Strong. And Just Getting Started. The ServiceNow Community
has official...Read MorePosted by jordancbaronIs CreatorCon 2026 for you?Is CreatorCon 2026 for You? Let's get right into it. Knowledge and
CreatorCon 2026 ...Read MorePosted by ServiceNow How to provide great answers in the CommunityThe ServiceNow Community thrives on the knowledge and experience you
share. When yo...Read MorePosted by laurenmcmanThe Agenda: Developer Passport Starts Today!Australia release season is here, and we're kicking things off a little
differently...Read MorePosted by Victor ChenActivate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get StartedTo help you activate A...Read MorePosted by laurenmcmanWelcome to the Developer Passport: Australia Release PreviewIntroducing The Develo...Read MorePosted by Juergen LindnerIntroducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works.Today, AI finally cloc...Read MorePosted by jordancbaronWant to win a trip to K26? Lift Off to Knowledge Has Launched!Lift Off to Knowledge ...Read MorePosted by jordancbaronLock In Your Spot at Knowledge and CreatorCon 2026!Hey there, ServiceNow Community! Knowledge and Creator...Read MorePosted by jordancbaronMissed Community Week? Catch up here!The Community Week Agenda Breakdown Get ready for a week packed with
livestreams, p...Read MorePosted by jordancbaronThe Content Archive: Leveling Up Your Content Creation with the ServiceNow CommunityHey there, ServiceNow ...Read MorePosted by ServiceNow Unlock your Skills with ServiceNow University & Professor IdrisMeet Professor Idris -...Read MorePosted by laurenmcmanZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePosted by Earl DuqueServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks!The ServiceNow Develop...Read MorePosted by laurenmcmanPodcast: Break Point - Build Agents Have Entered the Chat!Welcome to Break Point...Read MorePopular PostsPosted by patrickdecaDoes business rules still fire when creating a project from template?I have a simple insert...Read MorePosted by Kyle WileyDot walking through multiple tables in client scriptI am trying to dot walk through multiple tables in an ...Read MorePosted by Community AlumsIs there a way to view the sprint that are closed in Agile ModuleHi, There is ask where...Read MorePosted by Sachin Pratap SCA Spectrum Connector DefinitionHi, We are planning to integrate CA Spectrum with ServiceNow to pull
events as part...Read MorePosted by mike2agkExclude/stop the Insert/Creation or update of CI's based on Name during DisocveryAll, Do we have a way ...Read MorePosted by kendall_linTime Card & Time Sheet Qs - Approval and Related List DisplayHello,My organization ...Read MoreCommunity HighlightsRohitGeorgVSpecialistEmail Notification Translation for static emailI have translated the email notifications into French ...Read MoreRohitGeorgVSpecialistInfo Message on formIs this possible to separate these two message, I don't want both
message to be closed when I click on 'X'Read MorePrasanna_PatilSpecialistHow to perform AQI on the knowledge center workspaceHey All, Can someone guide to how get "perform AQI" op...Read MoreIts_AzarSpecialistError when doing the test runHi all, i have built an sub flow where it fetched the details of the
control record...Read MoreRohitGeorgVSpecialistMajor Incident Communication planWhile creating a incident communication plan from major incident, how is
the status...Read MoreRohitGeorgVSpecialistservicenow survey configuration for reference recordHow can I remove this reference record details from th...Read MoreRohitGeorgVSpecialistServicenow survey configurationHow can I remove this reference record details from the survey when it
is triggered.Read MoreRohitGeorgVSpecialistServiceNow surveyIs it possible to remove Survey is in reference to HRC0024213
[HRC0024213] , the repeating request numbe...Read MoreDiscover CommunityCommunity CentralJust joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved.Learn MoreProduct HubsLooking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need.Learn MoreCommunity EventsJoin Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually!Learn MoreUser GroupsUser Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences!Learn MoreUpcoming EventsOnlineServiceNow Exchange: [EMEA] Hardware Asset Management Office HoursHosted by seemasingh14 Apr, 202605:00 AM PDTEvent DetailsOnlineServiceNow Exchange: ServiceNow Security Academy - What you need to know secure your instancesHosted by seemasingh14 Apr, 202608:00 AM PDTEvent DetailsOnlineServiceNow Exchange: AI AcademyHosted by seemasingh14 Apr, 202608:30 AM PDTEvent DetailsOnlineInside Autonomous IT: Ask the expert seriesHosted by Robin2214 Apr–28 Apr, 202609:00 AM PDTEvent DetailsOnlineInside Autonomous IT: Ask the expert seriesHosted by Robin2214 Apr–28 Apr, 202609:00 AM PDTEvent DetailsOnlineInside Autonomous IT: Ask the expert seriesHosted by Robin2214 Apr–28 Apr, 202609:00 AM PDTEvent DetailsJoin the CommunityWelcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way.Grow togetherTap into Community to unlock real-time opportunities for support and growth.Unlock PotentialConnect with othersElevate your expertise and deepen Community connections, whether online or in person.Find an EventJoin a groupDive into countless groups across our Community and let your voice be heard.Find a GroupBecome an expertBoost your expertise, elevate your reputation, and connect with top professionals in the ecosystem.Build Your Reputation
I have a list collector variable which fetch values from "cmdb_sam_sw_install" table. Can we have another table(samp_sw_subscription) added to this list collector variable? In "install" table "user" field is available and in "subscription" table "ass...
Hi all,I am looking for the recommended approach in IT Asset Management / HAM with Procurement, specifically around late model selection.Use case:Users order generic catalog items, e.g.: Monitor 25” , or Monitor 27”The exact model (Dell/HP/etc.) is n...
I have a attachment variable on the catalog form and I created a on change catalog client script that calls Script Include to Copy the attachment from the variable to data source in script include. Tried multiple script and it doesn't do anything v...
I have a requirement to auto-expand the CC and BCC fields by default when users open the Email (Compose Email) from a form (e.g., Case/Incident) in ServiceNow.Current BehaviorWhen users click on Email / Compose, the email client opensThe CC and BCC f...
Hi All,I’m unable to find the “Set Your Preferences” tab in the Task Intelligence Admin console, and because of this I cannot configure the run model in background only option for the OOTB Incident Categorization model. Is this expected behavior, or ...
Hi All,We deployed the OOTB Incident Categorization model in Task Intelligence with prediction set as Recommendation in non-prod instance. While editing Short Description and Description, the defined recommendation message does not appear automatical...
I understand the concept of Subject Person, and I also understand Opened by, but I have never been able to clearly understand what role the Opened for user represents.Is Opened for the Subject Person?Or is Opened for the person who submitted the case...
Currently incident is auto-closed after 3 days of resolution in ServiceNow. Want to know if it is technically feasible to have a 5 days auto-closure set only for P1/P2 incidents and not for all.There is OOO system property ''glide.ui.autoclose.time" ...
Hi everyone,I’m currently using the old-style Workflow for Change Requests, and I’m trying to replace it with Flow Designer.This may be a basic question, but how can I disable the old-style Workflow?What I tried was going into Workflow Editor (workfl...
How does Claroty work and integrate with ServiceNow CMDB to provide OT/IoT device discovery, asset inventory management, and vulnerability response?What is the end‑to‑end data and traffic flow between Claroty and ServiceNow, and what are the technica...
I am attempting to create an Action with a scripted Step that takes in a String input[ from a list collector], and return two string arrays [Array.String] as output. I have create a script to achieve this and set the output equal to what I want. Howe...
Hi, I have a query: Is it possible to implement load balancing using matching rules regardless of agent skills or the COE table on which a case is created?Additionally, can capacity be automatically freed when a case is moved to statuses such as Awai...
Whenever I try to search configuration Items with asset tag or model number fields in global search. showing no results.What I have checked so far:1)Reviewed search source but did not find attribute level configuration.2)checked AI search profilesMy...
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