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Show Only Parent Change Request Affected CIs in Change Task slushbucket

Hello Community,I have a requirement in Change Management where Affected CIs are selected on a Change Request. When Change Tasks are created for that Change Request, users should be able to select only those CIs in the Change Task that were already a...

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Dynamic Value on Template

Hello Everyone, I just want to ask if there is a way to set a dynamic value on a template.Table: SC_TASKAuto fill Assignment Group and Assigned To field.Since there is no operator on assigning value on fields, maybe a script can do but gs.getUserID()...

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Dashboard Interactive Filter Issue with Dot-Walked Sub-tower Field (Incident Table)

Hi Team, We have a requirement to implement an interactive filter (Sub-tower) on a dashboard. The report is created on the Incident table; however, the standard Sub-tower field is not available on the Incident or Group table. To handle this, we are p...

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Planview Integration

Hello everyone! I was just curious if anyone had any experience with implementing a Planview integration with Project Management? Thanks!

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Project Portfolio Management

Help with the Attachment component, please

I have a business requirement to display all attachments for a request and its related records in one location. To accomplish this, I want to take advantage of the Tab Sidebar and create a custom tab to display the attachments. The Tab Sidebar alre...

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Resolved! sys_ui_message not working on Platform Analytics

Hello, everyone. I have configured a Platform Analytics dashboard with several data visualizations and interactive filters. I set the dashboard name, visualization titles, and filter labels in a non-English language.Although I created the correspondi...

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Dynamic CI Groups and large groups of CIs

Dynamic CI Groups appear to be a powerful tool. We want to set up DCIGs to connect all our infrastructure to the appropriate Technical Service Offering. DCIGs have a limit of 10K records. We have 150K printers and we want to get them associated wi...

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virtual agent greeting message - Display based on scheduled time

Hi Everyone,We have already configured a greeting message for virtual agent chat window. But Now we need to display a welcome message based on business hours and non-business hours. We are using lite version of the virtual agent chat and Right now we...

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Armis VIPR Integration

Hello all, I noticed that there is an integration between Armis VIPR to ServiceNow Vulnerability response. The integration seems to be a one-way flow, however if the vulnerability status is updated to remediated, I'd like to have that information get...

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How do I limit visibility of sidebar component

I've created a page collection and added it to the sidebar of my workspace. The data in the page collection should only be displayed if the record comes from the SC_TASK table. How can I control visibility for one specific icon? I want the others ...

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Can an end user change the display name of a column in a report they have created?

End users would like to have the option to change the label of a column that matches the specific use case or workflow. If a report column displays as "Due Date", can it be re-labeled in the report they have created? Example: from "Due Date" to "Proj...

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Add 'Create Request' Option in Service Operation Workspace

How can I adjust this code and add an option 'Create Request', when the user will choose this option he will be redirect to the instance url (should be dynamic) + esc?id=sc_category, for example: https://servicenow/esc?id=sc_categoryThe user should h...

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Auckland SNUG April 2026

ServiceNow User Group (SNUG), Auckland, Hosted by ServiceNow, Thursday, 30 April | 4:00 PM – 5:30 PM | including networking drinks Join the ServiceNow User Group in Auckland for an in-person session hosted by ServiceNow at Spaces Commercial Bay, Le...

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Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

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Need to add "create request" in Walk up SOW view

Hi ,I need to configure create new request button in Service Operation Workspace interactions for type walk-up. It is available already for chat in "sys_declarative_action_assignment" when I changed the view it did work for Walk-up as well. But i nee...

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