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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Its_Azar Specialist MCP and ServiceNow: Enabling Context-Aware AI with LLMs I have been exploring around creating a few MCP server... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Office Hours Live with Frances Frei — Culture by Design — w/ Ryan Buell (APAC) Hosted by jasminecole 26 Jun, 2026 03:00 AM PDT Event Details Online Office Hours Live with Frances Frei — Culture by Design — w/ Ryan Buell Hosted by jasminecole 26 Jun, 2026 09:00 AM PDT Event Details Online Virtual Experience: Breaking the vicious IT ticket cycle with autonomous o Hosted by Carrie Lea 30 Jun, 2026 05:00 AM PDT Event Details Online Virtual Experience: Breaking the vicious IT ticket cycle with autonomous operations Hosted by Carrie Lea 30 Jun, 2026 05:00 AM PDT Event Details Online ServiceNow Exchange: Office Hours: Cloud Cost Management Hosted by Abigail Lavadia 30 Jun, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Autonomous IT - The Zero Touch Journey Across Your Application Lifecycle Hosted by Abigail Lavadia 30 Jun, 2026 09:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Resolved! How to Migrate Decision table from Dev to QA

I have created a decision table in dev environment and now I'm trying to move that decision table QA using update set. But the migration is not happening properly.Pls suggest the ways for migration of decision table.

  • Question

Enable Teams or Conference Call from Major Incident Workbench

Hi all,We are currently in the process of implementing Major Incident Management (MIM) in ServiceNow and are looking to enable the ability for a Major Incident Manager to initiate either a conference call or a Microsoft Teams meeting directly from th...

  • Question

Performance Best Practice for System Properties

< Previous Article Next Article >Performance Best Practices for Coding Comma Separated Lists  Best Practice for Building Efficient QueriesOverviewThis guide is written by the ServiceNow Technical Support Performance team (All Articles). We are a glob...

  • Article

How to Deactivate Discovery Pattern in Bulk

Hello Experts, Bulk update from List View -is not happening. Trying to INACTIVE all 1000 records.  There is no ACL on List_edit for sa_pattern table? Issue- Its difficult to open each of the 1000 records and update. Thanks

  • Question

Best Practices: SLA Configuration for HR Case Management

Executive Perspective SLAs are necessary but insufficient. A well-designed SLA framework prevents service breakdowns and gives the business a contract with HR. A pure SLA focus, however, optimizes for speed of closure rather than employee outcome and...

  • blog
  • Case and Knowledge Management
  • Human Resources Service Delivery

The Impact Store App - What's in it for You, and How to Get Started!

The Impact Store App What’s in it for you, and how to get started A new way to consume everything ServiceNow Impact offers, right inside your own instance. Get the Impact App on the ServiceNow Store → Why the app Impact’s latest innovations, r...

  • Article
  • ServiceNow Impact

Resolved! Prepopulate fields on a service catalog item using a URL

I am new to ServiceNow but I have been asked to prepopulate a catalog item's variables from a URL that is passed to the end user in an email.  From my searches on the ServiceNow community, I came across two helpful articles and followed their guidanc...

  • Question
  • Service Catalog

MID server shows version mismatch

Hi all, We installed MID servers recently and it seems there is version mismatch between the MID server version and the instance version. Probably because we used MID server installer files from another ServiceNow instance. I opened these MID server ...

  • Question

How to enable workspace search to open in a tab in configurable workspaces

In the Agent Workspace, when using search the results opened in a new workspace tab. This allowed the user to switch between tabs, quickly open new tickets or review the existing ones. The search results in Service Operations Workspace now open over ...

  • Question
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