ServiceNow Community

Why the Labor Cost Generation not Autogenerating for Resource Assignment

We are setting up to migrate from Resource Plan to Resource Assignment. When we are using Resource Plans, the Cost Plan is generated when the Resource Plan is created and approved. For the Resource Assignment, it requires the user to manually click t...

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Survey - The image on the field type "Image Scale" does not align

actual:=expected: Hello everyone! I created a Image Scale data type survey with 10 responses but the images do not align.Is there any way to put all responses on single line?

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How to enable search button on agile board in Sprint tracking tab similar to Sprint planning

Hi All,We have a requirement to enable search on Sprint tracking in Agile board. Below is the sprint planning board where we have search bar. Similarly, there is a requirement to have it on Sprint Tracking board as well as shown near marked area in r...

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Delegated development for Flow Actions not possible, granting flow_designer equals granting admin!

There is currently no supported way to delegate Flow Action authoring within a scoped application without granting the global flow_designer/action_designer roles. Since these roles are not scope-restricted, it effectively provides elevated (as you ca...

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HR Portal: Employee Center Pro Homepage - Human Resources

Hi, HR Portal: Employee Center Pro Homepage - Human Resources Request is to create a widget with a welcome message at the top of the homepage. It does not allow a user to filter (which IT does have). Without the filtering capabilities, articles that ...

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Resolved! Unable to execute the Now Assist OOB Skill even though I have all the roles

Hello, I'm trying to execute a Now Assist OOB Skill "Case summarization (Supporting skill: Record Summarization)". Its for HR cases. I have all the roles required to work on the Now Assist skills. When I open the skill in Skill kit, and run the test,...

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Cant see approvers name in ServicePortal

Hi all,If an RITM is raised and if it is pending for approval, The end users also want to see who the approval is pending with, like the approvers name in Portal. I have checked many KB articles and I didn't find any proper solutions.

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Get rid of Count of Record on a Portal Menu Scripted List

Is there a setting that I can get rid of the count for this scripted list menu?

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Early Wins Ahead + Knowledge 2026

This week’s focus is Early Wins and First Outcomes and a reminder that progress doesn't always arrive in huge milestones. A lot of meaningful growth starts smaller than people expect. It can look like solving a problem faster than you used to, spea...

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Resolved! Scripted Lists in Menu Items

Hi everyone, I'm trying to create a Scripted List for my menu in Service Portal but I can't find any documentation/tutorial about how to create one. Do you know where can I get more information about Scripted Lists? Regards

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Service Portal Development
User Interface (UI)

Resolved! Define Instance Observer as a EM Push Connector

Instance Observer (IO) users configure alerts using Self-Serve alerts feature available in IO.OOTB Service Event Management will manage IO related events by handling it as a Push Connector. This results in correctly managed Incident Tickets towards O...

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Hide buttons based on the catalog item field selection

I have a requirement in Catalog item, based on the values selected in the field Request type=Access-data for reporting and dashboard and Type of data = Real-time data , I have to hide the below mentioned :Of these, first 3 I am able to achieve with a...

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Making a field mandatory after it is assigned to a particular team

I need to make fields mandatory after the ticket is assigned to a particular team. Basically the assigned to person needs to fill them.How do I do it, also I want that the mandatory(*) symbol is visible on the fields.I have tried UI policy and Data p...

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More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!

More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! Last year, you showed us what was possible with the power of Build Agent. The apps you created, the prompts you shared, and the ideas you brought to life using Build Agent insp...

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deploy form and others not showing in TEST after moving from DEV

I deleted the deployed TEST and then did a redeploy from DEV after having gotten 26 transaction errors.The deploy worked but now some of the artifacts such as Forms are not in TEST.In addition, the application does not show in the WorkSpade drop down...

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