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Unable to unarchive / recover record from archive request table (ar_sc_req_item)

There is an option to recover record from Archieved requests (ar_sc_req_item) table but it is greyed out. Please suggest how to recover archived requests.

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Discovery

Hello all, Would anyone know why am I not able to install Discovery com.snc.discovery - onto my new PDI? I got a notification that the plugin failed to activate. Please report this issue in the Instance Help section of the ServiceNow Developer Commun...

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How to adjust the font size in the function g_modal.setFields

I use below function in the client script part of a form action, but I think the font in the pop out window is too small, how can I adjust the font size of the content in the pop out window generated through this function g_modal.showFields({ ...

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Resolved! Error installing MID server: KB1702427

Hi, I'm installing a MID server and I've got the error below: I've been searching everywhere for the KB1702427, but I can't find it. I've tried checking the log to see what's going on, but the installer didn't leave any log files. It's strange, bec...

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Powe shell is not working and showing error

Hi Team , This PowerShell-Script is not working properly : # Import Active Directory moduleImport-Module ActiveDirectory# Get username from arguments passed by ServiceNow$UserName = $args[0] # ServiceNow passes input as argumentstry {# Get AD user ob...

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Seeking Hands-On Practice Resources for Associate System Administrator Course

Hello everyone,I'm excited to begin my journey with the ServiceNow platform through my first course at ServiceNow University: Associate System Administrator. As I dive into the fundamentals, I'm looking for additional hands-on practice exercises that...

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Catalog item check IP ranges

I need to write a catalog item flow that will check for three separate IP ranges on a single variable. If the IP that is entered is outside those ranges, then I need a group approval to be created.Any ideas would be appreciated.Thank you,Monica W.

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How to update state field in Standard Change using REST API

Hi Team, We have a requirement to create/update/close a standard change using the REST API. We can create, but for updating, the state field is read only and it moves to the next state using a UI action. How to trigger UI action using the rest api(fr...

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Duration field data is not showing correctly in Data Visualization ?

Hi,I have an table which contains fields type = Duration. I created data visualizations related to this field inside the table and I noticed the data seems to be incorrect. Here are the attachments My data visualization only have these configurations...

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Can anyone share the relationship between servic qualification API TMF645 & Service Order API TMF641

Can anyone share the relationship between service qualification API TMF645 & Service Order API TMF641. I can trace that in scripted rest already OTB service qualification API is available but need details about the GET/POST operations via the service...

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An interactive filter that displays list of users according to the chosen group and apply to reports

Hi all, Have a requirement related to Interactive filters and reports: Requirement: Need an interactive filter which shows list of users based on the group selected and if the user has any Incident assigned, show the results in reports. Solution I t...

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Resolved! Password Reset URL Validation and User Verification in SLO

In the Supplier Onboarding Process, an email is sent to the supplier contact for password reset, which currently has a URL validation period of 1 hour. We need to extend this URL validation time to 3 months for password resets. Upon investigation, I ...

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How to edit/configure User Experience Analytics Dashboard

I want to edit existing user experience dashboard, but I am to see edit or configure option

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Schedule optimization in field service management

in schedule optimization task, I have created some agents and work order tasks so according to schedule assignment When I am trying to schedule the batch, I am getting configuration and network error. Could you please assist me, what configuration se...

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Unable to View Subscriptions under user

i cannot see Allocated subscriptions under User related List (sys_user) Also sys_user_has_license_list is completely missing subscriptions and roles can anyone help on this @Atul @itsm @sndev

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