ServiceNow Community

How to Disable the AD Account automatically from ServiceNow, once we have a new Task for ac. disable

How to Disable the AD Account automatically from ServiceNow, once we have a new SC Task for account disable in Servicenow ?

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I want to show rich text label after template upload

Hi , I have one form where need to upload template and that template has factory id column so if factory id does not exist it should show factory id not found and that part is working correctly , i have done that using script include and that is no...

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Display VIP group in SOW

Hi, we have VIP groups, we need to show the VIP group name beside the requested for user in SOW when creating an Incident is it possible? if so how? we have similar set up for Native UI, i have attached the screenshot for same

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Copy Attachments Child to Parent Security Incident and vice versa to ensure synced attachments

Copy Attachments Child to Parent Security Incident and vice versa to ensure synced attachments Dear ServiceNow Community Colleagues, Please can I request help/guidance with the following use case requirement: What is the best configuration I can use ...

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Facing issues with the Inbound Email Action

Hello Community, I'm facing an issue with an Inbound Email Action in ServiceNow.I've created an Inbound Email Action with Action type set to "Record Action" and Type set to "Reply". I removed the condition from the Condition field and, in the Action ...

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Resolved! How to stop default change tasks creation if a change is getting created by copying existing Change

Hi All,When I create a change 'Normal Change Model flow for task creation' flow is getting triggered and it is creating 3 change tasks by default. I want to stop triggering this flow if a new change is getting created from an existing change using 'c...

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Calling Server script from Client script in Declarative action (Related list)

I have searched this forum for guidance on how to call a server script from client side. Lot's of good material, but still I can't get it to work.I have a server side script that works: // create a new record in 'Agenda Topic' with the following d...

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CMDB workspace

In the CMDB workspace there is MY work , in that i have to edit the Open tasks table name or i have to add new table next to it , please help me how to proceed with it, if found this table sn_cmdb_ws_imp_action_card_config here i can able to edit fil...

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Populate assignment group based on catalog item RITM by using Flow in Flow designer

Hi ServiceNow Devs, I've a requirement to populate the assignment group based on catalog item RITM, all catalog items are using same variables.But different assignment group is used for all catalog items. There are 18 catalog items RITM mapped to dif...

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ServiceNow logo change to default if no ITIL role

Hi all, We have seen from our company instance that if a user have ITIL role, then logo is showing our correct company logo in our instance, but if user only have access to a custom app, hence no ITIL role, then they see the default ServiceNow logo...

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Resolved! VIP tag on Incident form in SOW

Hello, How can we implement VIP tag in SOW while creating the Incident, The tag should be visible once the "Requested for" is filled. The tag should be visible before saving the incident, is this possible?

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Podcast: Break Point - Shooting for Rising Star with Hardit Singh

In celebration of the new class of Rising stars, join me and the phenom, Hardit Singh, as we dive into ServiceNow’s Rising Star program - how it supports new contributors, builds community, and opens doors to future MVP recognition. Hardit shares h...

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Catalog item not triggering workflow

I have built a catalog item that uses a flow and has several variables. One of the variables is a quantity field. The flow gets the catalog variables and then has a custom script action that receives the quantity as an input, and then creates a RITM ...

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How to disable or hide "Send as an email" option in Dashboard Export to PDF dialog?

Hello Community, I'm looking for a way to disable or hide the "Send as an email" option when exporting a dashboard to PDF.Current Steps to reproduce:1. Navigate to "Self-Service > Dashboards" from the application navigator.2. Open any dashboard.3. Cl...

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Dashboard
Data Export
Export
UI
User Interface (UI)

How to enable 'Appointment category' in Schedule appointment widget

Hi,I’m trying to enable the 'Appointment category' drop-down in the ‘Schedule appointment’ widget (widget name 'EE Appointment booking').Has anyone done this before or knows how to configure this so it becomes visible?you can see that this is availab...

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