ServiceNow Community

Migration to Platform Analytics caused widgets to be in different order

We just did a test migration in our test instance and found a lot if not all of our dashboards have had the visualizations moved around in a weird order leaving blanks in some places. This will be a huge undertaking to have to rearrange all of the d...

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Need to add "create request" in Walk up SOW view

Hi ,I need to configure create new request button in Service Operation Workspace interactions for type walk-up. It is available already for chat in "sys_declarative_action_assignment" when I changed the view it did work for Walk-up as well. But i nee...

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Advance Ref Qual

how i merge two filters in advance ref qual

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Changes done on list view should affect to things related to the record

Required help @Vasantharajan N @Ankur Bawiskar @Voona Rohila @WillieW When changes are done on list view that should reflect to things (attached records) related to the record. List View: Related Records:In the below mentioned related records Impac...

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Is power Bi connector available for PDI?

Hello Team, I would like to test reports with Power-Bi Connector, do we have power-Bi connector available for PDI. ThanksAshok B ...

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Performance Analytics

Avoid Orphan Sctasks and Approval records.

created custom table records through record producer and the custom table extending task table. now i want to create approvals and tasks once the record is created. I have used Flow designer but the sctasks and approvals are getting created but they ...

Question

Impact representation on a service map

Hi, About the service maps and the impact propagation in this map, I've a requirement where the customer want to represent not only the severity (major, critical,... ) of an alert but the risk level in which the service is running.For example, if a s...

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Values of a reference field is missing for Non-Itil Users

hi everyone, We have this catalog form where one of the field is reference to Printer [cmdb_ci_printer]. However, only users with ITIL role can see values of this field. For NON-ITIL users, it says "No matches found" What's causing this issue and ho...

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Workflow Data Fabric and GRC Indicators

We have started hearing about Workflow Data Fabric as a way to use external data for analysis in the platform without having to copy the data into the platform itself, our current approach. Has anyone experimented with WDF when it comes to GRC and co...

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How to adding,modifying and deleting an user From service now using Microsoft spoke v2

I need help on integrating users for adding , modifying and deleting users From service now using Microsoft spoke v2. If any one having documents or community Article please provide link.

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Chicago SNUG

Don’t miss the chance to interact with ServiceNow customers and experts at the Chicago SNUG on Monday, December 15th! Your success with ServiceNow is the core focus of every SNUG meeting. Whether you’re new to ServiceNow or a long-time customer, t...

Event

Resolved! How can the list view be edited even if the user does not have an admin role?

In Service Now, users who do not have the platform admin role should also be able to edit the ‘Include Members’ column in the Group table list view.

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Anonymous Report Center (ARC)

Anonymous Report Center (ARC) What is ARC? Employees can submit sensitive complaints or misconduct cases anonymously using the Anonymous Report Center (ARC) portal. Your employees can use the ARC to: Submit a complaint without disclosing their identi...

Article
Employee Service Center

Adjust stockroom quantity as part of an audit true-up

The quantity of a consumable in a stockroom is incorrect. Not sure if the consumables were not received properly or issued properly; however, the physical count on the shelf does not match the quantity in the alm_consumable record. The quantity field...

Question

Outlook Actionable Message Not Rendering in Survey Email Notification

Hi all,I'm trying to implement an Outlook Actionable Message in a survey notification in ServiceNow. Instead of sending a survey link, I want to embed the survey question directly in the email body .Here’s what I’ve done so far:The "Outlook Actionabl...

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