Workflow Editor to Flow Designer Transition for Change request

Hello,Since the Workflow is getting deprecated , we want to switch to Flow Designer. we will need to evaluate those processes, develop the key points contained in each Workflow and transition them to Flow Designer. This Story is specifically for the ...

• Question

Platform analytics reporting

All,I am working in a new company environment and have a user who created a visualization. When he selects the add new widget to the dashboard. his dashboard does not appear in the list. help 

• Question

Change Management

Hello,Since the Workflow is getting deprecated , we want to switch to Flow Designer. we will need to evaluate those processes, develop the key points contained in each Workflow and transition them to Flow Designer. This Story is specifically for the ...

• Question

🌏ServiceNow Australia Release: A Closer Look at Workspace Lists & Forms

If you have worked with ServiceNow long enough, you have probably heard this at least once: “Can this work a bit more like Excel?”   And honestly, it’s a fair ask. Excel is intuitive, flexible, and lets users interact with data in a way that feels n...

• Article

glide.update_set.auto_preview is true still update sets are in loaded state

glide.update_set.auto_preview is true in my system still after retrieving update sets, it remains in loaded state.

• Question

How to add the copy permalink in view article service operation workspace

• Question

Attach Similarity Definition to incident

Hi All, I have created Similarity Solution (Based on Short Description getting related incidents). I want to link the Similarity Definition with Incident. So, when the new incident created the list of similar incidents needs to display from Similarit...

• Question

Dark theme keep revert to default

I have used dark theme on my SNOW for a long time until recently it keeps revert back to default theme whenever I apply the dark theme.I need to go to preferences - theme - click on another theme to apply then click the dark theme again to change.I h...

• Question

CSA Certification expiry date and CSA Completion ID

Hi team, can someone assist me where can i find the CSA expiry date and Completion ID please?? as i am unable to find an "My certifications" option in Mynow

• Question

What is the Formula in Form Builder

What is the Formula in Form Builder

• Question

LISTS are not loading in SOW

Hi, For one of the user , the list are not loading in service operations workspace. I checked the user has canvas_user role.please help me on this. Attaching screenshot 

• Question

Ui actions in workspace

Morning,On a Request for Change record in project workspace, it appears we can only have 3 ui action buttons showing at any given time. We would like to show up to five so that users have clear visibility of their options, but at the minute they are ...

• Question

How to add the copy permalink while we click the view article in sow

• Question