ServiceNow Community

Registration - Certified System Administrator (New)

How to register for the new format to become a certified system administrator?In the application summary: What information should be entered in the "apply" field?

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Finance request forms dealing with other currencys

Good morning everyone, i've been creating finance request forms for my firm's finance department and have a request that i am not sure how to proceed in developing.Currently, when someone purchases an item in another currency we want to see the curre...

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CMDB Health Dashboard, under compliance shows " No Data Job Completed, however there were no CIs"

HI Community, In CMDB Health Dashboard, under compliance it is showing as like this "No data availableJob Completed, however there were no CIs available to evaluate" what does it means? where i need to check this and for other 2 completeness and corr...

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Remove approval on the basis of variable choice selection.

I need to Remove the approval on request level when “add” is selected in the variable “Need to do?” question, without changing the Catalog Item Request workflow configuration. How can I do it?

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Highlight Selected Tab in SOW

Hi All, does anyone know how to get control of the top level tabs in Workspace? We are looking to style the "selected" tab but cannot find where we can touch this.Thanks, Jim

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Unknown Error in Report

Hi Team , Why SLA due is showing unknown ?Thanks for your time !

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Best practices on creation of knowledge bases

While going through the best practices documents for knowledge management, I couldn't find any recommendations on the best approach for handling knowledge bases. At the moment, we only have a knowledge base for the Service Desk (end users). However, ...

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Report is not opening in list view

Hi Team , we have a report and the visualization type is Donut , whenever we are clicking on circle the report is not opening at all ( it should open in list view)problem is only with this report ...how do i fix it

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Pm_project and planning item sync

I have created a new custom field in pm_project table, customer want this field to be displayed in SPW as well and hence needs to be synced with sn_core_planning_item table or sn_core_planning_project. Is there any way to achive this without writing ...

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Platfrm Analytics Migration center

Is it possible to export the migration center results? I would like to export a list of dashboard and reports that are in compatibility mode. Or if I could give my PA admins permission to view the results, I gave them all the roles the Snow doc's say...

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Client scipt Summarization

Hello AllI am a new learner and got stuck while doing a practical hands on task provided by servicenow platform in pdf

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Data visualization Report

How do I bulk change ownership of Data Visualizations (reports)?How do I bulk change ownership of PA dashboards?Anyone know how to create a report on all report that are mapped to Dashboard?Thanks

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Zurich: Employee Center taxonomy menu not rendering despite APN + topics configured

On Zurich, I’m trying to surface a taxonomy‑driven top navigation in an Employee Center portal. I can create taxonomies and topics and configure Advanced Portal Navigation (APN) with Source = Taxonomy and Topic;. In TEST, the taxonomy appears in the ...

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CMDB duplicate tasks

Hi Team, I have a query regarding duplicate tasks for computer class. I have one CI created by manually, same CI created by SCCM, but I don't see any duplicate task created for the particular CI. Any suggestions

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Email to Case AI Agent Issue

Hi All,I have a requirement where an inbound email triggers a flow to create an HSPII record. The system then looks up the HSPII data and anonymizes the email content if it matches a predefined pattern.Based on a Decision Table, if the sender’s busin...

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