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Australia Release Preview The Developer Passport: Starting Now Pack your bags! We're headed for the Australia release. Join us for a week of live hands-on demos and real-time Q&A with ServiceNow Product Experts, prepping you for upcoming features. Click below to learn more! Learn more What`s New Popular Posts More The latest in Community Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Its_Azar Specialist now assist greyed out Im not able to interact with now assist, its greyed out    Read More Its_Azar Specialist Virtual agent chat to display agent topics Hi all, i have created an aagent in agent studio, and i want to use that in virtual... Read More Prasanna_Patil Specialist How to capture encrpted data on incident for non itil user Hello Team, We have bu... Read More Tejas Adhalrao Specialist how to call/ show the custom widget on the workspace or on dashboard how to call/ show the ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: Get AI-Ready: Activate Now Assist for Agentic AI (APAC) Hosted by Abigail Lavadia 17 Mar, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Get AI-Ready: Activate Now Assist for Agentic AI (EMEA) Hosted by Abigail Lavadia 18 Mar, 2026 03:00 AM PDT Event Details Online We're Back in Montreal! ServiceNow AI Summit | March 17-18, 2026 Hosted by VeLafontaine 18 Mar, 2026 05:00 AM PDT Event Details Online We're Back in Montreal! ServiceNow AI Summit | March 17-18, 2026 Hosted by VeLafontaine 18 Mar, 2026 05:00 AM PDT Event Details Online Nous sommes de retour à Montréal ! ServiceNow AI Summit | 17–18 mars 2026 Hosted by VeLafontaine 18 Mar, 2026 05:00 AM PDT Event Details Online We're Back in Montreal! ServiceNow AI Summit | March 17-18, 2026 Hosted by VeLafontaine 18 Mar, 2026 05:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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ServiceNow Administration Fundamentals course

I have been learing CSM and while in Knowledge check i have completed the video and strill it shows in progress . are there any questions to complete this knowledge check lesson . as i am not able to see any questions apart from the video 

  • Question

Is there logic behind cmn_location not being extensible OoB?

This one has often puzzled me.Extensions of cmn_location are considered "Exempt" meaning they do not count towards custom tables...OoB it is not extensible. It is easy enough to make extensible; it is just a checkbox.I am curious if anyone knows the ...

  • Question
  • Architect

Servicenow University Account Merge

I have 2 account one is with my personal Id, and one is with my company ID for ServiceNow University and I have points in both the accounts and I have completed courses and certifications on both so how can I combine and which one you suggest keeping...

  • Question

Tracking Now Assist Usage: Measuring ROI and Adoption (Xanadu and before)

Tracking Now Assist Usage: Your Complete Guide to Measuring ROI and Adoption     If you are responsible for managing Now Assist in your ServiceNow environment, you have likely asked yourself these questions: Which teams are using Now Assist the m...

  • Article
  • Best Practices
  • Getting Started
  • Responsible AI

Cannot access ServiceNow University

I am unable to access ServiceNow University.  I recently (end of June) changed my user id in ServiceNow.  I can access Developer, Community, and ServiceNow documentation.  The screen keeps refreshing and says unauthorized.  I need help from ServiceNo...

  • Question

Question regarding Project Workspace Financials tab

 Within the Financials tab, there is a Time Scope section at the top. I have a few questions related to this area.Under what circumstances would the Time Scope not prefill based on existing records? One of our users encountered this issue, but we hav...

  • Question

Mahwish Subzwari MVP 2026: My Community Power

What do I create? I create content focused on ServiceNow architecture, instance strategy, and long-term platform sustainability. My work centers on helping developers and architects think beyond configuration and toward scalable design, governance, a...

  • blog

Completed Certifications of CSA and CAD

Recently I completed My ServiceNow Certifications of CSA and CAD. SO What is the next process I'm Going to do. And How I can Apply Internship in ServiceNow India 2026.

  • Question

List Calculation in sow view

In the classic ServiceNow list view (UI16), we can use List Calculations (e.g., Sum, Avg) by right-clicking on a column, which displays the aggregated value at the bottom of the list.However, when working in Service Operations Workspace (SOW), I do n...

  • Question

Hide/Disable 'Post Comments' button in Agent Workspace

Hello,   I got a requirement where I need to permanently hide/disable 'Post Comments' button present in Compose section of Agent Workspace. I am not getting from where this 'Post Comments' button is coming. The requirement to hide this 'Post Comment...

  • Question

On-Demand Course progress stuck

Hi All, For last 3 days, the learning progress keep getting stuck even I had finish the training courses. Does anyone had came across this and share how to resolve it?The three courses I found having the same problem are:1. How Do AI Agents Learn and...

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