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Hi Experts Hope all of you are doing well.  My Use Case -- We have an application hosted in AWS public Cloud. User uses AWS Workplace Services to Login on a Desktop/VDI and then Launches the Application using an Icon. Application uses Active Director...
Hi All n Experts Just a Brainstorming and input  i am looking from AI Experts. Scenario:ServiceNow is the ITSM Solution used by Customer. 2 weeks back ServiceNow Released MCP Server on ServiceNow Itself. Few Months Back Customer Built In House MCP us...
Hi All We have a Situation where - We expect a Given Topic should not be Shown in VA but Its Showing.  Example - User Wrote : Bitlocker Recovery ... VA showing Topic Named - Password Reset.. When Checked NLU Logs we see INTENT is there and also Entit...
Hi All Need some idea/Features if Available. Scenario: Need to Develop VA Topics which will use LLM not NLU (Now Assist n VA). Team of Developer will do this. Let Say D1- Developer1D2 - Developer2  How Can we control the Assist Consumption Developer ...