ServiceNow Community

I want to give access to KB Managers to add articles as Featured Content like KB admin

I want to give access to KB Managers to add articles as Featured Content ike KB admin but New UI button on Featured Content related list on Knowledge Base is missing for KB managersKB ADMIN view:- KB Manger view:- configuring list contraol giving f...

Question

Declarative Actions in Project Workspace

Hi - I have a UI Action on the "Risks" related list on the pm_project form. When it is clicked, it opens a modal from which a user can select a risk from the risk library and then, that risk is associated with the project.I need the same functionalit...

Question

setForceUpdate is not working

Hi All,I have a calculation field which I am trying to overwrite with the actual value for the Effectiveness field. I am using setForceUpdate but it is not working. The value is not updating.I am doing through Fix script. Scope : GRC Audit managemen...

Question

Resolved! Where can I find the pop up for related list declarative action?

Hi Everyone, I have a requirement to update the filter of "Add Auditable Units" related list action which shows in an Engagement record under the "Entities" related list in "Audit Workspace". I have looked everywhere in the UI builder to find the fil...

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Audit Management
Compliance Management
Integrated Risk Management (IRM)

Exclude 9 users from receiving notifications

Hi Community, I want to exclude 9 users from receiving notifications and these notifications gets triggered by a schedule Jobs which runs daily. Can I use conditional script in the scheduled Job or do I need to write a email script. I want to hard co...

Question

UI Builder - Data Visualization - Visualization clicked - Data Drilldown

Hello, I have a client that I am building an experience for. The experience is mostly data visualizations (donuts specifically). The client would like for a list to open when they click the slices of the donut. This is too vague and has not worked n...

Question

Section not visible on workspace only

Hi all,I’ve added a new section (sys_ui_section) to a record form for table sn_compliance_policy_exception.The section:exists in sys_ui_sectionis assigned to View = Workspacehas the correct table (sys_name = sn_compliance_policy_exception)is visible ...

Question

Create an OAuth API Endpoint for External Clients

Hi Everyone I am trying to create this situation in the sandbox environment. Getting Started with PowerShell and the ServiceNow API When I get to the part where i am supposed to create a new application registry I actually see this When I am expect...

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AI Assessment Questionaire

Please help to answer the questions on AI assessment.

Question

CSDM ELI5 (Explained Like I'm 5) - Part 3

If you haven’t read Part 1 and Part 2, I recommend them so you know why Spider-Man is driving a Dodge Viper and why Goku keeps showing up uninvited, as well as what Spider-Man does for New York, what he does at home, and why the F.N.S.M. app is basic...

Article

Scoping Auditable Units

I'm not able to select newly created auditable units in an engagement scope. Even after I activate them and risk assess them, they are not available for selection. On a side note, I imagine scoping in the auditable unit will bring in all of the entit...

Question

notification when Service request SLA reaches 90%

HI Team - can any one pleasse help me on this requirment How To start sending auto triggered mails when the Service request SLA reaches 90% SLA . we have already configured SLA on requested item table please help me wth configuration steps . Thank...

Question

I just passed my CSA but I'm not sure where to look for work

Any ideas on where I can start and learn under some great people as I pursue my career??

Question

status report template is not loading in new project workspace on template center page

Hi , After upgrading to Zurich, when I open the Status Report page in a new project workspace and attempt to create a new status report using “Create New from Template”, the Template Center does not display any templates. does anyone faced same issu...

Question

Subject: Is there any maintenance fee for ServiceNow Delta Exam?

Hello Team,I am a certified CSA/CAD and preparing for the Zurich Delta Exam.Could you please confirm whether there is any maintenance or renewal fee required to keep the certification active, or is completing the Delta Exam alone sufficient?Thank you

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