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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Save $400 on your ticket to Knowledge + CreatorCon 2026 Save $400 on Your Knowledge + CreatorCon 2026 Ticket H... Read More Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Its_Azar Specialist Big News: CIS – Data Foundations Exam Is Now Free – Here’s Everything You Need to Know From December 15, 2025... Read More JessicaLanR Specialist A entrega é o ponto final: mas como um EM traduz valor em projetos ServiceNow? Tem uma coisa que eu a... Read More JessicaLanR Specialist Como lidar com stakeholders difíceis em projetos ServiceNow sem perder a cabeça Não adianta fugir: em ... Read More JessicaLanR Specialist O papel do EM que realmente faz a diferença em projetos ServiceNow Ser Engagement Manager... Read More Ramya V Specialist Creating Tasks from Calendar Interactions in FSM Dispatcher Workspace This article explains ... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: Field Service Management Academy Hosted by Lolita Honkpo 14 Jan, 2026 08:00 AM PST Event Details Online Live on ServiceNow: Security Operations Applications Office Hours Hosted by Lolita Honkpo 27 Jan, 2026 08:00 AM PST Event Details Online February Speed Networking (EMEA-Friendly Time) Hosted by madisonsexton 3 Feb, 2026 08:00 AM PST Event Details Online February Speed Networking (APJ-Friendly Time) Hosted by madisonsexton 3 Feb, 2026 05:00 PM PST Event Details Online ServiceNow Government Forum 2026 (formerly Federal Forum) Hosted by HollyHorton 5 Mar, 2026 05:00 AM PST Event Details Online ServiceNow Government Forum 2026 (formerly Federal Forum) Hosted by Alicia Puccio 5 Mar, 2026 05:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

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AIと共に働く世界のあり方を定義する「AIエクスペリエンス」

(本稿は、こちらのBlog記事の翻訳です)   「最近、仕事が必要以上に複雑になっている気がする。」こうした疑問に頭を悩ます人々、そして企業・組織が増えているのではないでしょうか？   たったひとつのタスクを完了するために、従業員は何十もの異なるアプリを行き来しています。一方、企業・組織が大切にすべき顧客は、たった数分前に伝えた内容すら覚えていないチャットボットに、何度も同じ説明を繰り返す羽目になっています。そしてAIはどうでしょうか。ほとんどの場合、後から取ってつけたように導入されているのが実...

  • blog

Resolved! How to link a dashboard to a sub-menu in CSM Workspace?

Hi Community, In the CSM Workspace, I have a main menu item named “Dashboard” and added a sub-menu called “Case Volume by Channel” using sys_ux_list_menu_config.list. I’ve already created the dashboard, and I want this sub-menu to open that dashboard...

  • Question

UI Builder Essentials: Modals and Modeless Dialogs

UI Builder Essentials Part 8 Table of Contents What is a Modal Dialog? Types of Modals Creating a Modal Configuring an existing Page Configuring the Modal Dialog Adding Events Linking the Modal to a button What is a ...

  • blog
  • Getting Started : Next Experience
  • Next Experience Release Updates
  • UI Builder : Next Experience
  • UI Framework Next Experience
  • Workspace : Next Experience

How to Configure Playbook on Project Workspace

Hi All, Can we create playbook experience outside of the Agent Workspace ?.  Requirement : I want to create Playbook Experience on project table as Record Generator but don't want to configure it on Agent Workspace. I would like to show it on Project...

  • Question

Playbooks in Project Workspace: Guided Project Execution

Playbooks in Project Workspace   A Playbook is a guided framework that walks project teams through key phases and activities across the project lifecycle. It acts as a structured guide to ensure critical steps are completed, helping maintain governan...

  • Article
  • project workspace

エージェント型ワークフローの MCP と A2A を有効にする。 (FAQ 付き) [更新:Zurich パッチ 4](翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。     デジタル AI Agent ワークフォースのためのシームレスな組織間協力を可能にします。A2A を使用してエージェント相互運用性のエコシステムを活用します。MCP を介して ServiceNow AI エージェントに最高の外部ツールを提供し、AI の範囲を拡大し冗長性を回避します。    Zurich パッチ 4 リリースで利用可能 - MCP クライアント...

  • Article

Now LLM - エンタープライズ AI ユースケース向けの生成 LLM(翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。     最近発表された Vancouver リリースでは、エンタープライズドメインのユースケース向けの Now LLM、ServiceNow 大規模言語モデルをリリースします。   初期リリースの生成 AI のハイライトには、要求者が関連するナレッジコーパスから回答を得るためのインタラクティブな Q&A 機能、迅速なハンドオフと解決のためのカスタマーサポート/IT ...

  • Article

AI エージェント: Now Create の実装ガイドが利用可能になりました。(翻訳)

本稿はこちらの記事の翻訳です。最新の情報は元となる記事をご覧ください。このトピックの一部は機械翻訳で処理されている場合があります。     組織への AI エージェントの実装を支援するために設計された 5 つの新しいアセットを発表できることを嬉しく思います。これらのガイドは、ServiceNow 製品の実装経験を持つ ServiceNow エキスパートによって作成されています。   AI エージェントスイートの最先端の機能をナビゲートするために、Now Create の実装方法論のステージに沿っ...

  • Article

Generate labor cost plans by individual resources based on Resource Assignments

Effective labour cost planning is crucial for accurate project budgeting and financial forecasting. In the new financials experience, ‘Role’, ‘Employee Type’ and ‘Expense Type’ are available out of the box as the financial planning attributes i.e. la...

  • Article
  • Financial Management
  • Financial Planning
  • labor costs
  • project workspace

Health and safety - Workspace - Add injury details - Unable to create Injury

Health & Safety - Incident : Out of the box gives option that Agent can create/update injuries.  There is a requirement to a group of people need access to create / update injuries(sn_ohs_im_injury). I have created a custom role and given access to t...

  • Question

New Landing page in agent workspace ui builder not saving the filter

Hi Team, We are facing an issue with list simple component in UI builder. We have added the this component in the new landing page and we have given request table. we want to show only 'x' group requests in this landing page. so we have added the fil...

  • Question
  • Agent Workspace
  • Request Management
  • Service Desk
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