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What`s New Popular Posts More The latest in Community Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Want to win a trip to K26? Lift Off to Knowledge Has Launched! Lift Off to Knowledge ... Read More Posted by jordancbaron Lock In Your Spot at Knowledge and CreatorCon 2026! Hey there, ServiceNow Community! Knowledge and Creator... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Ramya V Specialist Redirect Approvers Based on Role (Workspace vs ESC) Redirect Approvers Based on Role (Workspace vs ESC) De... Read More Ramya V Specialist Embedding a Search Widget Inside a Carousel Widget in Service Portal This implementation us... Read More Tejas Adhalrao Specialist My ServiceNow Journey – Learning, Growing, and Becoming MVP 2026 My ServiceNow Superpow... Read More Prasanna_Patil Specialist Knowledge article migration from cherwell to servicenow Hello all, I want to migrate around 500 articles from ... Read More Juhi Poddar Specialist Juhi Poddar MVP 2026: My Community Power The ServiceNow Community has been an integral part of my professional journey. What... Read More Tejas Adhalrao Specialist Custom table not appearing in Transform Map Target Table (but another similar table does) Hi everyone,I’m facing... Read More Tejas Adhalrao Specialist Redirect users to Workspace based on role Hi,I have created a custom application and a custom Workspace.I want users with a s... Read More Its_Azar Specialist Stop Blaming Performance — Start Fixing Your Business Rules Let’s talk about somet... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Exchange: App Engine Office Hours (EMEA) Hosted by Abigail Lavadia 25 Mar, 2026 02:00 AM PDT Event Details Online ServiceNow Exchange: Getting value by adopting Enterprise Architecture Workspace Hosted by Abigail Lavadia 25 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Getting value by adopting Enterprise Architecture Workspace Hosted by seemasingh 25 Mar, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: ServiceNow Impact Academy Hosted by Abigail Lavadia 25 Mar, 2026 09:00 AM PDT Event Details Online ServiceNow Exchange: Hardware Asset Management Office Hours Hosted by Abigail Lavadia 25 Mar, 2026 10:00 AM PDT Event Details Online Technology Workflow Virtual Workshop Series - Building a Service-Aware Foundation: CMDB & Operation Hosted by Mayleen Fitzcha 25 Mar, 2026 10:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Mapping Risk Appetite Scales with Residual Risk Rating Scales

Can anyone tell me how exactly qualitative appetite status is calculated? My risk appetite scales are default open/tolerant, flexible, moderate, cautious, and averse. My residual risk rating scales are very low, low, moderate, high, and very-high. Ho...

  • Question

CMDB Health Micro-Certification Simulator (Yokohama) Task 13

I'm on step 3 of Task 13. I created the workflow using Flow designer, using the record creation on orphan_ci_remediation table and tested it, it works fine. But on step 3 where it asks to put the workflow in, nothing is showing up in the drop down li...

  • Question

How do you open an external URL in SOW with a declarative action?

The subject says it all. I have duplicated the SRP Record in the SOW Experience and want to add a button to the action bar. I have seen how to create a declarative action but I can't figure out how to trigger anything in UI Builder. Please provide a ...

  • Question

Database view - records created today in where clause

I try to filter records created today, mixing in mysql functions in the where clause of the tablect.sys_created_on > DATE_ADD(NOW(),INTERVAL -1 DAY) and ct.sys_created_on < DATE_ADD(NOW(),INTERVAL 1 DAY)For some reason EMPTY created dates are returne...

  • Question

How to use Process Optimization to do SLA Breach Analysis

This post is part of the Process Optimization Use Case Series where we’ll focus on different techniques to identify process inefficiencies, non-conformant activities, and improvement opportunities.  These posts will be broken into two sections – how ...

  • blog

Autonomous IT | The Journey to a Healthy CMDB

High performance IT organizations often have one thing in common and that is a healthy CMDB.  A healthy CMDB serves as a cornerstone in your Autonomous IT journey.  It is a key building block for value creation and service excellence.  That means you...

  • Article
  • Data Foundations

Montréal ServiceNow Community Meetup-2026

Hey Montreal ServiceNow Community - quick reminder ️ !We’re super excited to see you at our ServiceNow Community Social Meetup on March 26, 2026 at the ServiceNow Montreal office Here’s what’s in store for you -- A live walkthrough of the AI Control ...

  • blog

Country+locale=currency question

So not sure if this is the right place to ask this, but reviewing the many posts on Community and elsewhere regarding currency.  I've implemented multiple currencies on our platform and understand the nuances.  There is one thing eluding me however. ...

  • Question

ER Summary Report - Document Template

I am making some updates to the OOB ER Summary report document template and would like to include a section that lists the names of any attachments on the case. Has anyone found an easy way to do this? Would a Doc Template script be the best option? ...

  • Question
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