Issue in List Editor task- validation failing

Hello all,I'm working on the Lists lab task that asks me to use the List Editor to change the State to "In Progress" for all Priority 1-Critical incidents. The instructions note that "10 rows will be updated," but my instance is displaying 11 Priorit...

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Error while authorizing user during ServiceNow Employee Center + MS Teams integration

 Hi Community,I am trying to integrate ServiceNow Employee Center with Microsoft Teams using a self-configured app. I followed the official doc here:Product Documentation | ServiceNowI have completed the steps including registering the app in Azure a...

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User an switch between its Access between Admin and just itil user access

There is been an requirement from client end to avoid data breach  cases Admin should have restricted access to certain  assignment groups , So is there any way we can achieve where user can basically elevate themselves to admin role for performing d...

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CSA eBook

Hi, Please, how long do we have the CSA ebook for? I purchased the CSA course, but I am yet to complete my study, and it seems my login details are not accepted on the eBook platform anymore. Please, could I get access to the eBook again, as I am yet...

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regarding visualisations

Hi all,i want to add a filter in dashboard in PA .Im unable to add string type or integer type field  in that .can anyone help me with this. 

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I want to create a report where I can group data by TAG on incident table in data visualization

Hi Community,User has raised the below concern : I am attempting to create a report by grouping data by Tag on the Incident table in Data Visualization; however, it does not seem to be working.Please find the attached screenshots for your reference a...

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How to find the Reports and back end name view and Run How to update in servicnow

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The Server Script and Client Script in Service Portal Widget Editor is reflecting as empty

When I am opening any widget in editing mode in Widget Editor and when I try to see the codes defined under Client Script & Server Script for a specific widget, they are reflecting as empty, but the HTML and CSS sections contains specific codes.Now, ...

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Personal Developer Instance stuck on Launching / Not Opening

Hi everyone,I am currently working on the ServiceNow learning course and trying to launch my Personal Developer Instance (PDI). However, the instance is stuck on "Launching... Unfortunately we had no running instances immediately available so we are ...

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https://<instance_name>service-now.com/nav_to.do?uri=sysevent_script_action.do?sys_id=8e93ed730a0500

https://<instance_name>service-now.com/nav_to.do?uri=sysevent_script_action.do?sys_id=8e93ed730a05001301dec5cd65369e9e

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Unable to validate the Task

I have completed all the activities using the simulator instance, however my Task validation status shows as Failed

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ServiceNow customer care number or Servicenow customer care email id

Hi Team,I have rescheduled exam (Certified System Administrator (CSA) Registration Confirmation) on 13th March 2026. I will be no longer working for my company after 6th March 2026. I have scheduled the exam using my official id. After 6th March my c...

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Checking if i can get a voucher chance again to take up the CSA exam

Hello everyone, I had completed my CSA training process but i couldn't take up my exam due to some personal reasons, Now i want to complete the process i left unfinished and want to check if i can get assistance in getting back voucher so that i can ...

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