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watch, read, learn, earn your badge Celebrate Community Week with us Our week-long agenda is packed with hands-on learning, meaningful connections, and chances to earn badges that show off your skills. Start Your Adventure What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron The Community Week Agenda Breakdown! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by laurentapia #BuildWith is BACK! Here's your first look #BuildWith is BACK! Here's your first look For the fourth year in a row, #BuildWith... Read More Posted by jordancbaron Our first Community Week! Here's what you need to know! So... it's your first Community Week? Ours too! A Cele... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
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Community activity

Assistance related to report creation

Hello Everyone, We have a Service Catalog form that includes standard fields such as text, choice, and reference. Additionally, it contains a field that allows submission of multi-row values (MRVS – Multi-Row Variable Set). I am trying to build a sta...

  • Question

Resolved! Service Commitment SLA

We are trying to update the SLA Definition by using Service commitment. I have a few queries to ask regarding it right now. We measure SLA by three bands (1,2 and 3). Performance band 1 would be >= 90%. Performance band 2 would be between <= 85% and ...

  • Question

current.update() is not working in my Scheduled Report

Using Yokohama release, and I have the following roles: itil, report_admin, report_publisher, report_scheduler, report_user, and schedule_admin. I have a Scheduled Report that aims to dynamically modify the email message body to display any 'hits' fo...

  • Question
  • current.update()
  • dynamic content
  • Scheduled Report

🚀 ITOM Tips & Tricks – Series 3

Hello ITOM Admins and Developers! Here are some practical tips and tricks to save time and avoid common pitfalls when working with Discovery, Service Graph Connectors, and Event Management.   里 1. Event Sync Between Instances A connector to pull/pus...

  • Article
  • CMDB
  • Discovery
  • Event Management
  • Service Graph Connector

Search not working in Service Portal

Hi Community, our team just developed contextual search for record producers in our dev instance and deployed up into our test instance.  Everything is working perfecting in dev, but in test, none of the service portal searches work. We've checked se...

  • Question

Accidently deleted the default status report for Projects

Hi All I have accidently deleted the default status report that comes OOTB for project docs. I am now getting the error message when i save a new status report. The default template is currently empty.  Configure the default template before creating ...

  • Question
  • Project Portfolio Management
  • Service Portfolio Management

PDI adding plugins which are "Pricing - Paid"

Hi all, wanted to try the GRC: Policy and Compliance Management module in a PDI. I am just double checking am I right in assuming that I am allowed to install Paid plugins in a PDI - its just you cant to this in production instance without a licence.

  • Question

Error when accessing courses on Now Learning platform

 Whenever I try to start a course on ServiceNow, I receive the following error message: Error occurred! Failed to load player dependencies Error: Failed to load resource file: 'js/resources/AppStrings.pt-br.js?cache=3437284', reason: , status: 404 Re...

  • Question

IntegrationHub AD Spoke in PDI

I'm new to IntegrationHub and I'm trying to test the Microsoft AD spoke in my PDI. I've activated the ServiceNow IntegrationHub Installer plugin and the ServiceNow IntegrationHub Professional Pack Installer plugin on the developer site and I received...

  • Question
  • IntegrationHub

Lab Practice

I have started preparing for the CSA exam, and I sometimes find it hard to follow the labs in the ServiceNow Administration Fundamentals On Demand (Xandau). So I would appreciate suggestions on how to do them effectively so I can understand the conce...

  • Question

Revolutionizing Security Integration: Introducing the LLM-Powered SIR Integration Builder 🚀

Transform Integration Building from Weeks to Hours!We're thrilled to announce a game-changing innovation that will revolutionize how security integrations are built: the LLM-Powered Security Incident Response (SIR) Integration Builder. This groundbre...

  • Article
  • Gen AI
  • Integrations
  • Now Assist for SecOps
  • Now Assist for SIR
  • SecOps
  • Security Incident Response

Workspace Essentials: Create a Custom Configurable Workspace from Scratch

Workspace Essentials Part 1 Table of Contents Creating a Scoped Application Using ServiceNow Studio Using Legacy Studio Building a Workspace in UI Builder Create Pages for the Workspace Record Page List Page Landing Page Adding Sid...

  • blog
  • Getting Started : Next Experience
  • UI Builder : Next Experience
  • UI Framework Next Experience
  • Workspace : Next Experience
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Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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