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List view shows only 20 records always

Hi Friends, Does anybody know why list view shows only 20 records when we group by any field even when Show is set to 100 records per page? When I remove group by that configuration is honored but doesn't work for group by.  

  • Question

Group by filter is not able to show all information

Hi all,I hope you're doing well. I've made a filter on my record producer variables and the filter is good, the information displayed is not. It is not showing me all the values once I do group by:Once I move from the next page, it immediately moves ...

  • Question
  • Case and Knowledge Management
  • Human Resources Service Delivery

UI builder - How can i get these tabs configured in Ui builder

In Ui builder can we get the tabs configured as the image showed above ?The requirement is to show all the child tasks as tabs for the individual to work simultaneously even related list to show as this instead of tabs inside of the record. How can i...

  • Question

Adding new field to Use Case for Doc intel APO invoice processing

HiI am working on a document intelligence solution used to for Account Payable Operations. The document intelligence has been set up and works. But I have the requirement of adding a new field and can't seem to figure out how it works. So far I have ...

  • Question

Iframe with external website

Hello, I want to create a widget in portal with iframe tag. Within that widget I put html <iframe and I use an external website( for test I'm putting www.youtube.com.However it doesn't work and the video is not showing up.I believe the error is cause...

  • Question

instancename@service-now.com is available in Zurich release?

Hello, Is "instancename@service-now.com" available to receive inbound emails in Zurich release?System Mailboxes > Administration > Email Accounts = table [sys_email_account] has no record in PDI.If I want to utilize the email account to receive inbou...

  • Question

fields in scoped application

We created scoped application in studio then we used form design to create some fields in the scoped table. The fields that I created starts with 'u_' prefix why is that? Shouldn’t have ‘x_’ prefix instead of ‘u_’?Then we created one more field using...

  • Question

PagerDuty Spoke Flows and Actions for On-Call Scheduling

I’m seeking guidance on overcoming a challenge related to on-call scheduling within our Service Management implementation. Our organization uses PagerDuty for on-call scheduling and escalation management. We have both the PagerDuty Platform for Real-...

  • Question
  • On-Call Scheduling

CMDB - Dependendent Relationships Override - not working as expected

Hi Community, I´m working on several ETLs to populate Databases data into CMDB. In this case I´m trying to create the next structure:cmdb_ci_mssql_instance ==> Runs on ==> cmdb_ci_win_servercmdb_ci_mssql_instance ==> Contains ==> cmdb_ci_mssql_databa...

  • Question
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