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What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by jordancbaron Announcing Community Week 2025: Celebrating the Spirit of Community and the Power of AI We’re thrilled to anno... Read More Posted by jordancbaron The CreatorCon 2026 Call for Content is Open for Business! Hey there, ServiceNow ... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Juhi Poddar Specialist Step-by-Step Guide to Contributing to Hacktoberfest Level 1 Code Snippets In this article, I’ll ... Read More Prasanna_Patil Specialist Groups, users, location creation using Service Bridge Hello All, Can some one confirm me if we can create Gr... Read More mayankkumar Specialist ServiceNow CSA Discounted Voucher Hello community,-------------------------------------------------------------------... Read More Ramya V Specialist Customizing Mobile Card Views with Mobile UI Rules in ServiceNow Customizing Mobile Car... Read More JessicaLanR Specialist Letters to a ServiceNow BPC: My Journey and Why I Wrote This Book When I first started a... Read More Its_Azar Specialist Role needed to call rest API I have a Record Producer in Service Portal. On change of a field, I call an endpoin... Read More Prasanna_Patil Specialist Mapping of roles with license Hello all does anyone have idea about the table in servicenow where roles are mappe... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Live on ServiceNow: BlackRock’s Next Chapter - Driving Value with ServiceNow Impact and Agentic AI Hosted by Lolita Honkpo 23 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: BlackRock’s Next Chapter - Driving Value with ServiceNow Impact and Agentic AI Hosted by Lolita Honkpo 23 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining Office Hours Hosted by Lolita Honkpo 23 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: Process Mining Office Hours Hosted by Lolita Honkpo 23 Oct, 2025 08:00 AM PDT Event Details Online Live on ServiceNow: BlackRock’s Next Chapter - Driving Value with ServiceNow Impact and Agentic AI Hosted by ServiceNow 23 Oct, 2025 08:00 AM PDT Event Details Online Live Webinar: Stellantis’ business transformation with ServiceNow’s AI-powered Strategic Portfolio M Hosted by ellensalemme 23 Oct, 2025 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

My PDI dev299704 shows "502 Bad Gateway snow_adc" and won't start

Hello,My personal developer instance (dev299704, release: Yokohama) is stuck showing"502 Bad Gateway snow_adc" when I try to access it.The Developer Portal shows the instance as Offline, but the only availableactions are "Refresh" and "Release". I tr...

  • Question

Create SLAs for approvals on specific RITM items

I want to create SLAs for approvals on certain RITM items — trigger when approval starts, stop when approved/rejected, and apply only to certain catalog items. What’s the best way to configure this?

  • Question

Report Sharing

Use Case:ITIL user / no specific report roles .user able to create a report, but when trying to share the report , the only options available are " Add to Dashboard / Export to PDF".what is the reason for a creator/owner of a report -> not getting th...

  • Question

MRVS Variables on SCTASK

Hi All, I have a catalog item using MRVS.user can select more than 1 Row.SCTASK will be created based on the number of Rows.Example if user select 2 rows in MRVS,then 2 SCTASKS will be created using flow designer. Here when the tasks are getting gene...

  • Question

Portal Add Attachment Customization

In ServiceNow Portal, I try to add all supported files list under the "Copy and past clipboard files here" in an Add Attachment Pop up. Any OOB is there or how can we make it#portal #widget

  • Question

Tips for studying for the CSA exam?

Anyone have any tips for studying for the CSA exam? I've taken the SNAF course but I'm wondering what other resources are helpful for preparing. Thanks!

  • Question

Reference qualifier for company is not working

I have created the reference qualifier visible in the screenshot to only display users where the company is the same as for the logged in user. Unfortunately it does not work, it still displays all users from sys_user:Full javascript: javascrip...

  • Question

Resolved! Issue with Ordering a Hardware Item in Service Catalog

Decision was made to move some Hardware items to only be available for staff with the itil role, so it no longer displays on the Service Catalog in the Employee Portal for all other employees. We set it up with the following user criteria:   Availabl...

  • Question

Create RITMs from MRVS

Have a catalog item that has a MRVS that I need to parse out into individual RITMs via a workflow script.  I can get it to create the other RITMs but they are blank and will not transfer any of the variable data over from the RITM.  I know I'm close,...

  • Question

Access and Reporting on Generative AI Logs (sys_generative_ai_log)

Hello Community,I am working on developing Custom Reporting and Performance Analytics (PA) KPIs for our Now Assist adoption and usage. I have identified two key tables for reporting:sys_gen_ai_usage_log (The main usage log for billing and high-level ...

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