Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Welcome to the ServiceNow Community Ready to learn, share, and connect? You've got a million people in your corner.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
1023982members
2985331posts
Three days can change everything. Join us at Knowledge 2026 and put AI to work for you. Register now
Knowledge 2026 The CreatorCon Community Hub is open. Sessions, activities, expert tips, exclusive info, and more. Everything you need to make the most of CreatorCon, right here. Start exploring What`s New Popular Posts More The latest in Community Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad Virtually: CreatorCon Hackathon Team Formation on Tuesday, 4/21 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron One Million Strong. And Just Getting Started. One Million Strong. And Just Getting Started. The ServiceNow Community has official... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by laurenmcman The Agenda: Developer Passport Starts Today! Australia release season is here, and we're kicking things off a little differently... Read More Posted by Victor Chen Activate, Deploy, and Trust Your Agentic AI: Live webinar for How to Get Started To help you activate A... Read More Posted by laurenmcman Welcome to the Developer Passport: Australia Release Preview Introducing The Develo... Read More Posted by Juergen Lindner Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works. Today, AI finally cloc... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights RohitGeorgV Specialist Announcements How to create moving banner announcements and the static ones       Read More Its_Azar Specialist Why current.update() Is Breaking Your ServiceNow Implementation (And You Don’t Realize It) Recently, I ran into a... Read More RohitGeorgV Specialist Catalog item categories I have removed 'Sketch' from Catalog items for this category and is captured in update set but while mov... Read More Its_Azar Specialist Custom SkillKit - Tool - Document intelligence Hi all Im trying to call an tool (document intelligence) from my custom skill and i... Read More Tejas Adhalrao Specialist Import Template Showing Extra/Missing Fields Hi , I configured the List Layout to include only the required fields. However, whe... Read More RohitGeorgV Specialist Email Notification Translation for static email I have translated the email notifications into French ... Read More RohitGeorgV Specialist Info Message on form Is this possible to separate these two message, I don't want both message to be closed when I click on 'X' Read More Prasanna_Patil Specialist How to perform AQI on the knowledge center workspace Hey All, Can someone guide to how get "perform AQI" op... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Christchurch SNUG April 2026 Hosted by craigwall 27 Apr, 2026 09:00 PM PDT Event Details Online ServiceNow Exchange: Security Operations Applications Office Hours Hosted by seemasingh 28 Apr, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Employee Experience Office Hours Hosted by HariomS35974003 28 Apr, 2026 09:00 AM PDT Event Details Online Get Ready to Speak with the Instance Security Experts at K26 Hosted by janenec 28 Apr, 2026 10:00 AM PDT Event Details Online 4/28: Governing AI in Life Sciences: Ensuring Compliance, and Scaling Trust with ServiceNow Hosted by Mary Kay Pierso 28 Apr, 2026 11:00 AM PDT Event Details Online 4/28: Governing AI in Life Sciences: Ensuring Compliance, and Scaling Trust with ServiceNow Hosted by Mary Kay Pierso 28 Apr, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Regarding Lift off knowledge

I want to know about lift off knowledge gift.now most of revived the gifts, do we need to submit KYC govt. ID to FeDex ??

  • Question

PDI Instance lost

I lost my instance https://dev211496.service-now.com/I used that instance in a daily basis now I dont understand why is not in my developer profile, I have a lot of work there  how can I restore or get the information of that instance?Please help me ...

  • Question

Resolved! Platform Analytics Task Failed

I am working on the Platform Analytics Task and following the instructions.  I validate my work and it looks exactly as shown but it keeps failing.  What am I doing wrong?  

  • Question

Transfer interaction to agent only within same group

When on an interaction, an agent uses the Transfer to agent function but the list of available agents shows all online agents from all groups. They want it to only show online agents in the group that the interaction is assigned to. Is this possible?

  • Question

Resolved! Properly Assigning Users as Live Chat Agents (Only SysAdmin Works)

I decided to check out Live Chat Agents within our Dev instance of SN.  I went through the wizard, installed every thing, went through the configuration. As the System Admin i can go to my Agent Workspace, go to my INBOX, set myself as ONLINE. I impe...

  • Question
  • Interaction Management

Form Builder - Hide Header Annotation

Hello there, I am trying to understand if I am able to hide an annotation (Header Text) from my incident form/view: Test The scenario (UI policies applied to the fields):If the Funded File field is set to "none", the Header Text annotation and the tw...

  • Question

Created new Service Channel but it saying no agents are available

Hello Everyone ,1.We are created a new service channel and a queue Service Channel Name: ABCQueue:  XYZ2.We have added the same queue on the flow "Live Agent Routing"3.We have added the New Service Channel(ABC) in the above queue(XYZ))4.But still we ...

  • Question

How to validate duplicate check

Hi everyone, I’m working on a Service Catalog item (e.g., “Software License Request”) where the user enters a license number. My requirement is to: * Check in real-time if the entered license number already exists in the system (e.g., in sc_req_item ...

  • Question

Need help displaying messages on form

Hello @Everyone need help on below requirement Ive requirement when approvals are rejected in authorize state the state transtioned to new state also planned scheduled dates are also changes automatically(which triggered from workflow script)based on...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now