Automate User allocations in Software entitlements using groups

Hi Team,   Iam trying to assign users from groups to few entitlements. I have written a script to do it but this is allowing only one entitlement, i want to allocate users from same group to ent1 and ent2 which have same display name. Its not working...

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How does ServiceNow Discovery identify and add Configuration Items (CIs) into the CMDB?

          What role do MID Servers play in populating CI data during Discovery?How does ServiceNow Discovery identify and add Configuration Items (CIs) into the CMDB? 

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Unable to run PowerShell commands on the Windows server where the MID Server is installed.

I am unable to run PowerShell commands on the Windows server where the MID Server is installed. My use case is to upload a file into servicenow from midserver folder files. I am able to discover the Windows server through the MID Server (Quick discov...

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Why doesn 't this work? All I want to do is open a new tab for a new Case record. When I click the b

All I want to do is open a new tab for a new Case record. When I click the button nothing happens and nothing shows up in the error log:  

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Full outer join

i want to create a list report in servicenow Table 1: cmdb_sam_sw_installFilter: Display name = Adobe Systems Creative CloudColumns to display in report: 1. Display name2. Assigned to3. Last Used Table 2: samp_sw_subscriptionFilter: Display name = Ad...

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"API" call from a flow to a published Microsoft Copilot agent?

I have a Copilot agent that takes as input a KBA number and does a call to our ServiceNow instance to retrieve the article, evaluate it, and provide a written response. It works great in testing and in Teams, but can I connect that to a flow somehow?...

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Report not populating records

Hi All,I want show some Request in the reports but it returning NULL values, when I checked it in background script its working fine.script include is client callable and all application scope. Code-       getRequests: function() {         return '21...

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Show survey responses for new questions

I have a survey in ServiceNow. Earlier, it used to have 3 questions. To report on the survey response, the team clicks on the related link "View responses in Rows", and it shows the questions in columns and responses in rows in a different table star...

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Why does g_aw.openRecord not work?

All I want to do is open a new tab for a new Case record. When I click the button nothing happens and nothing shows up in the error log: 

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Scheduled Script execution

Hello everyone I am trying to create a scheduled job: A scheduled job should run and check the end date within the Forescout Pen Test table.If the end date has passed, the job should set the records to Disposed. this is my script:  But the status is ...

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How do I force a redirect to the Workspace view in the ServiceNow notification bell?

Currently, the redirect sends to the classic view if I am in that view and to the Workspace if I am in the Workspace. How can I force it to always open in the Workspace view?  

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