Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
974426members
2952415posts
Ready for Knowledge 2026? Register early and get $200 off! Click here for more information! Save $200
What`s New Popular Posts More The latest in Community Posted by jordancbaron Save $200 on Your Knowledge + CreatorCon 2026 Ticket Hey, Community! Knowledge + CreatorCon 2026 is coming ... Read More Posted by jordancbaron Why ServiceNow's Government Forum 2026 Should Be on Your Calendar If you work in governm... Read More Posted by Pooja Gupta1 Announcing the 2026 Best Employee Experience Contest 🚀 The 2026 Best Employee Experience Contest Website is N... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcman Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcman Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights prerna_sh Specialist Virtual Agent Custom Topic Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Introducing ServiceNow Semantic Search (MVP) — Looking for Community Feedback from experts here. Hello Everyone,I’m trying to raise a catalog request using a custom topic I created... Read More Its_Azar Specialist Understanding Field Styling in ServiceNow: Forms vs Lists Field styling in Servi... Read More Its_Azar Specialist Before Your ServiceNow Certification Expires: Read This What Is the ServiceNow Certification Maintenance Progr... Read More Its_Azar Specialist ServiceNow Developer Interview Questions 1. Core ServiceNow Platform Fundamentals 1. What is ServiceNow, and how does it dif... Read More Its_Azar Specialist Cleared CIS-DF (CMDB & CSDM): Exam Experience, Difficulty Level, and Key Learnings I cleared the CIS-DF e... Read More Its_Azar Specialist Handbook/Guide for Configuration Management Database (CMDB) Fundamentals On Demand Hey everyone, I’m prep... Read More Prasanna_Patil Specialist Service catalog to project creation Hello All, We have a requirement in service catalog. Catalog form will have a feild... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online ServiceNow Security Academy: Take more control of your instance with the ServiceNow Security Center Hosted by Abigail Lavadia 10 Feb, 2026 08:00 AM PST Event Details Online SN Exchange: ITOM Academy - Proactive Problem Management & Incident Resolution Leading Practices Hosted by Abigail Lavadia 10 Feb, 2026 09:00 AM PST Event Details Online ServiceNow Exchange: Platform Academy - Crafting custom dashboards and reports for Now Assist Hosted by Abigail Lavadia 10 Feb, 2026 10:00 AM PST Event Details Online ServiceNow Exchange: [EMEA] Hardware Asset Management Office Hours Hosted by Abigail Lavadia 10 Feb, 2026 12:00 PM PST Event Details Online ServiceNow CMDB Data Foundations Workshop: Saskatoon Hosted by Brandie 11 Feb, 2026 07:00 AM PST Event Details Online ServiceNow Exchange: FSM Academy - Configuring Smart Assessment for Field Service Questionnaire Hosted by Abigail Lavadia 11 Feb, 2026 08:00 AM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Software Reclamation to remove User subscriptiot

Hi All,  We are planning to implement Software Reclamation specifically to remove User subscription. Do we have documents to refer for plugins, roles, pre-requisites and all. Please assist. Regards,Saranya

  • Question

Workspace - Column personalization

Hi All, In workspace, I'm facing 2 issues:1. Column personalization is not working properly. whenever I add a column using column edit button, added column don't appear in the list immediately. It appears after refreshing the page or clicking refresh...

  • Question

I want to hide the time zone displayed after ${sys_created_on}

I am configuring the content displayed in notifications for mobile push messages. To show the record creation date, I set ${sys_created_on}, but the time zone appears after it. Additionally, for Date fields, even though I only set the date, the time ...

  • Question

SOW - Service Operation Workspace - Chat Customization

Hi All,My instance is in Zurich release,When a help desk agent is working on Interaction A, and the end user replies on Interaction B (chat),the agent should get a visual alert so they notice it immediately —either:a popup / toast notification, ora g...

  • Question

Resolved! メールが送信されません

いつもお世話になっております。昨日の21:00ごろからServiceNowインスタンスから送信されるはずのメールが送信されなくなりました。sys_emailテーブルにレコードは作成されるのですが、すべてのレコードでTypeがsend-readyになっていてsentになりません。send-readyのメールを送信させる方法を教えて下さい。よろしくお願いいたします。

  • Question

ServiceNow HRSD Inbound email Action Processing Issue

Hello Everyone,I’m working on an issue where multiple inbound emails are linked to different email ID, which further creates a ticket under a separate assignment group.The problem is that when an end user replies to an existing record, the reply is n...

  • Question

different Columns for Employee and Manager from Same Table

Hi all ,I need help with role-based list views in ServiceNow.Requirement:I have one table and one list, but the visible columns should change based on role.Employee should see only:NameEmailDepartmentEmployee IDManager (from the same table and list) ...

  • Question

Non-admin users stuck on "Pending" during Data Import Preview

Hi,I have a problem with data imports for non-admin users. When an Admin imports a file, it works perfectly. But when a Non-Admin user tries, the Preview screen shows a "Pending" state and the "Target Record" is empty.The user already has the import_...

  • Question

Predicted Skipped Records

Hi Community,Can actions be taken on Predicted Skipped Records? If so, could you please explain how? Thanks

  • Question

Resolved! Can you change the orientation of a RAM's Heatmap?

This is more for esthetic purposes, but is it possible to modify the display of the Residual Heatmap built into a Risk Assessment Methodology (RAM) in such a way as to flip the y-axis so it runs in the opposite direction?For example:The RAM is config...

  • Question
View More
Announcements

Registration for Knowledge 2026 is now open. Secure your spot today.

Register Now