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What`s New Popular Posts More The latest in Community Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Tejas Adhalrao Specialist How to configure Easy Import to always use an existing Transform Map? Hi everyone, Issue: I'... Read More Tejas Adhalrao Specialist Workspace List Error I have a Workspace page that displays records using multiple sys_ux_list configurations under the same c... Read More Tejas Adhalrao Specialist Best Approach to Export Large Data Volumes Hi Everyone, I have a table containing around 300,000–400,000 records. When exporti... Read More Its_Azar Specialist ServiceNow's JavaScript Executor You might already know about this tool, but if you don't, here's a handy little Ser... Read More George_1 Specialist Knowledge Workflow show "Pending - Not Started" I am creating Knowledge Articles using different artic... Read More Shivalika Specialist Button in Employee service center portal for incidents hello all, Does anyone have any idea how to create thi... Read More George_1 Specialist Workspace related lists count When I open a record, the related tab “Diagnosis and Recovery Tasks” initially show... Read More George_1 Specialist Inconsistency in Knowledge Article Workflow Field After Upgrade I’ve noticed an incons... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close Hosted by Megan Le 3 Jul–30 Sep, 2026 08:00 AM PDT Event Details Online ServiceNow Exchange: Get Started With Simplified Change Admin Experience Hosted by Abigail Lavadia 7 Jul, 2026 08:00 AM PDT Event Details Online ServiceNow CRM Exchange in-person meeting, 8th July Hosted by lizhartley 8 Jul, 2026 04:30 AM PDT Event Details Online ServiceNow Exchange: Platform Analytics Academy - Pyramid Analytics Hosted by ServiceNow 8 Jul, 2026 09:00 AM PDT Event Details Online Federal Tech Talk: The Digital Front Door: Using AI to Meet Federal Employees Where They Are Hosted by WhitleyT 9 Jul, 2026 10:00 AM PDT Event Details Online July 10th First Friday's Session Hosted by JenniferG 10 Jul, 2026 08:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

エージェントの画面、まだ複数切り替えていますか？ ― Service Operations Workspace（SOW)、まずは小さく始める

  エージェントの画面、まだ複数切り替えていますか？   ― Service Operations Workspace、まずは小さく始める   ※本記事は、ITSM／ITOMをご利用で、SOWをまだ十分に活かせていない管理者の方に向けた内容です。重い移行なしにスモールスタートで立ち上げ、現場のエージェントの負担を減らしたい方が対象です。   インシデント対応中、あなたは何画面を行き来していますか？ 重要な業務サービスでアラートが発生したとします。担当エージェントはインシデント画面を開き、関連す...

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How to change the translation of the csdm_app_services table name?

Hi all, I’m trying to update the Finnish translation for Application Services (csdm_app_services), but I’m unable to locate where this translation is actually defined. The label appears specifically in the list view (list header / navigation) when ac...

  • Question

Best practice for multi-stage approval processes in Flow Designer

I am looking for advice on implementing multi-stage approval processes in Flow Designer. In Japan, we often require a sequential/escalated approval process (e.g., Manager -> Department Head -> Division Director). However, the default "Ask for Approva...

  • Question

Github copilot integration

Is there a recommended approach to integrating GitHub Copilot with ServiceNow? I'm looking to use it for writing and improving ServiceNow scripts and would appreciate any guidance or best practices.

  • Question

How to get RITM stage status details through REST API?

Hi Team,I have a requirement to expose the status of a Service Catalog RITM through REST API.I am using the Table API on sc_req_item with the GET method to retrieve the ticket details. I am able to get the normal field-level values like:numberstateap...

  • Question

incident task table showing empty rows.

when i create a new incident task record by filling each fields, then after creation, all i see is a record with all empty values,but when i open the record, i can see the values i filled. 

  • Question

Thumbs Up/ Thumbs Down in Genius Result

Hi,Please help me to get :-1. Where to find the responses of a user when they select thumbs down in a genius result? In which table the user responses get recorded?2. We need amendment of the below choices, where I can modify these? 

  • Question

multi members approval processes in Flow Designer

I am seeking advice on designing multi-stage approval workflows within Flow Designer. In Japan, sequential approval processes (e.g., Manager → Department Head → Division Director) are standard business practice.However, the default "Ask for Approval"...

  • Question

Now Assist in AI Search FAQ

What is Now Assist in AI Search? ​​​​​​​Now Assist in AI Search is the next evolution of Search from ServiceNow and enables users to find answers quickly. Now Assist in AI Search responds to user questions with an actionable Q&A - Now Assist for ...

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  • Generative AI

unable to submit change in Australia version

Hi Team, I am unable to submit the change in australia verion as the ui is getting triggered to workspace. Please find below screen shots of australia and zurich versionZurich versionCan i disable the workspace and it should get redirect to zurich ve...

  • Question

license compliance and role assignment timing

I recently discovered the feature for temporary role assignment in ServiceNow, and I am currently evaluating its feasibility for our organization. However, I have a concern regarding license management. If we implement a mechanism to grant roles temp...

  • Question
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