User Activity
The requirement is to Create and Delete the DL in On Prem AD via ServiceNow Automation. Whenever the user comes and submit the request for DL creation or deletion, once after the approvals the DL has to create in the ON prem Active active directory. ...
The objective is to enhance the Virtual Agent so it can log Incidents and Service Requests on behalf of users through a guided conversation. Instead of asking users to navigate the service catalog, the Virtual Agent should ask a series of relevant qu...
Need to find the similar incidents based on short description or configurtion item. If found the similar incidents create a problem ticket with those incidents numbers and ci value. And attach the incidents and ci's in the related list of the problem...
We currently use LDAP to import our AD users into a service now user table where the reporting manager is mismatched for the few users. For few users admin accounts of their reporting manager is being tagged. I need correct it and make sure that AD a...
09-11-2024
We are trying to get the user location information from Active Directory by using transform mapping where the info is not getting correctly.We are trying to get from source to target table (sys_user).And the location field is mapped as script.How can...