F5 GTM discovery

[vvalchev]

Hello, 

We are trying to discover the F5 GTM device via ServiceNow Discovery. Unfortunately, both SNMP and REST patterns are targeting only F5 LTM devices. Does anyone have a clear solution for populating all the info from F5 GTM into the CMDB? We are missing the information about POOL and POOLMEMBERS. 

[pr8172510]

Hi @vvalchev,

 the OOTB F5 Discovery patterns are primarily focused on BIG-IP device discovery and load-balancing components.

If GTM-specific objects such as Pools, Pool Members, and Wide IPs are not being populated, the commonly recommended approach is to

• Use F5 iControl REST APIs to retrieve GTM-specific data.

• Create a custom Discovery Pattern or REST-based integration.

• Populate the required CMDB classes and relationships for GTM objects.
  
  
  F5 GTM Discovery
  ↓
  Additional GTM data required
  ↓
  F5 iControl REST API
  ↓
  Custom Pattern / Integration
  ↓
  Populate CMDB Relationships

Before proceeding with customization, verify the Discovery Pattern version and supported F5 modules in your ServiceNow release.

[vvalchev]

Hi @pr8172510,

With the F5REST discovery pattern and using REST API credentials, we can't populate these specific objects such as Pools, Pool Members, and Wide IPs again. 

So, as you explained in your comment above, our option for populating these fields is via a custom pattern, right? 

I've checked the Discovery patterns version - it is the latest one.

[pr8172510]

Hi @vvalchev ,

extend Discovery using a custom Discovery Pattern or another REST-based integration that retrieves the required GTM data from the F5 iControl REST API.

Before implementing the custom solution, verify that the required GTM endpoints are accessible and return the expected data through the F5 iControl REST API.