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Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights Selva Arun Specialist ServiceNow SQL Server Discovery Troubleshooting: The Hidden TCP Port Issue!! Summary: This knowledg... Read More Selva Arun Specialist Can we apply CMDB DATA Manager policies on the Non CMDB CI table? Hi Community, I have a... Read More Rampriya-S Specialist Auto-Label Blocked Stories in Agile Visual Task Board (VTB) Hi everyone, When work... Read More Selva Arun Specialist Understanding WAP and WLC Discovery in ServiceNow: A Real-World Investigation When 500 Access Points... Read More Selva Arun Specialist Manual Certificate CI Creation in ServiceNow!! Manual Certificate Configuration Item Creation in ServiceNow A Complete Guide for S... Read More Rampriya-S Specialist Zurich Release: New Products, Smarter Building Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist The Countdown is on! Less than 2weeks to the Nigeria ServiceNow Developer Meetup (Lagos & Online) Zurich Release: New Products, Smarter Building Thought Yokohama was the grand final... Read More Tosin D Specialist RSVP Now – Join Us for the Nigeria ServiceNow Developer Meetup (Lagos & Online) Dear Community Member,... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online QLD ServiceNow Enthusiasts - September 2025 session Hosted by HenryDo 9 Sep, 2025 12:30 AM PDT Event Details Online Live on ServiceNow: [EMEA] ServiceNow Security - What you need to know secure your instances Hosted by Lolita Honkpo 9 Sep, 2025 02:00 AM PDT Event Details Online Live on ServiceNow: [EMEA] Office Hours — Hardware Asset Management Hosted by Lolita Honkpo 9 Sep, 2025 05:00 AM PDT Event Details Online ServiceNow Summit Dallas Hosted by HollyHorton 9 Sep–10 Sep, 2025 06:30 AM PDT Event Details Online ServiceNow Summit Dallas Hosted by HollyHorton 9 Sep–10 Sep, 2025 06:30 AM PDT Event Details Online Hands-on workshop: Unlock Asset Management Value: Automate Lifecycles with AI Hosted by Amanda Martinez 9 Sep, 2025 07:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

item has appearing duplicate attachment on esc portal

 Hi Everyone,On esc portal when i'm searching item it appear duplicate attachment with same name as i highlighted in green color  in below screenshot: how to fix it can anyone suggest it?

  • Question

Resolved! Change Implement - Flow Designer Flow is throwing error

I have created a flow for Change Implement Step. Once change is moved to Implement state, I have to create two change tasks as OOB. Once tasks are completed, we should wait for close code to set. Based on Close Code, I have to change the state to Clo...

  • Question

Calculate the percentage of each field

I need to calculate three fields and identify their respective percentage. Use Case: Three fields will be populated with integers. I need to sum the values together and output the percentage Input:OpEx Amount = 5000CapEx 1 Amount = 1000CapEx 2 Amount...

  • Question

isInSchedule not working

For the script below, the schedule (shift 1)'s sys_id was checked countless times and we're pulling in the correct schedule that is 8-5 weekly, every M, T, W, T, F. The test time we are testing with is at 10:00:00 which is well within the window of t...

  • Question

Missing status reports & doc templates in Project workspace

HelloI have the same plugins installed in these 2 instances both xanadu  however im missing doc templates and status reports view in one instance. do I have to turn something else on? Appears that the summary-details-Planning-tracking-status report v...

  • Question

Relationships

Hello, I added a custom table called "Vendor Contact" so we can add multiple contacts to a vendor (core_company).  Then I created two relationships between the two so I can have the list show up both ways.    Vendor Contact: Vendor:  Now, if I go dir...

  • Question

Adding hint / tooltip to the work_notes field in Workspaces

Hi All, We have a requirement to add a tooltip for agents to the "work notes" field in Workspaces. While adding a tooltip works fine with any of the below field types, this is not working with the "Journal Input" field type (which is the "work notes"...

  • Question

enhance 'export to excel' feature

Enhance the "Export to Excel" feature to produce an Excel file that mirrors the visual presentation of the project plan as displayed in the SPM tool. The current CSV file is cluttered with jargon, links, and numerous columns, making it difficult to u...

  • Question

Extending the Localization Framework to Portal Announcements

The Localization Framework... As some of you know, in Quebec we launched the "Localization Framework". Which is a new functionality where you can leverage "artefacts" to identify the translatable elements to action accordingly. Think of LF as an engi...

  • Article

Resolved! How to calculate average survey rating per assessment

I’ve created a survey in ServiceNow for Incidents with 5 questions:Questions 1–4 are rating type (scale 1 to 5).Question 5 is free-text (comments).What I want is:Calculate the average of Questions 1–4,Also include the free-text comment from Question ...

  • Question

Resolved! Call Flow from Workflow

Hi All, I am trying to call a flow from workflow using Run flow/subflow/action activity. Flow name has been added but on running the flow i am getting following error. Please assit. 

  • Question
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Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

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