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What`s New Popular Posts More The latest in Community Posted by laurenmcman Introducing The Developer Passport: Brazil Release Preview Introducing The Develo... Read More Posted by laurenmcman Catching Up on Developer Passport: Australia (Before Brazil Drops)   Catching Up on Devel... Read More Posted by ServiceNow Incident: Developer Site Restored and PDI Availability Issues Update: July 27, 2026 ... Read More Posted by ryanyong From Development to Production: Ask ServiceNow's AI Experts Anything Hey everyone, I'm Ryan... Read More Posted by ServiceNow Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Posted by Earl Duque How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Posted by ServiceNow How to ask a great question in the Community The ServiceNow Community thrives on questions. When you ask a clear, focused questi... Read More Posted by sujitkhasnis How to Identify, Sponsor, and Scale the Right Agentic Use Cases I've watched smart tea... Read More Posted by SamirD ServiceNow builds the trust layer for Autonomous AI with NVIDIA OpenShell At Computex this week,... Read More Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist How to Disable Virtual Agent for a Specific Service Portal I have Virtual Agent e... Read More George_1 Specialist Virtual Agent Routing to Different Queues Based on Portal To route Virtual Agent... Read More Prasanna_Patil Specialist Content migration approach Hi All, We want to migrate contents from client intranet to newly built servicenow ... Read More George_1 Specialist Virtual Agent routing to different live agent queues based on portal I have virtual agent e... Read More Tejas Adhalrao Specialist Enhancing the ServiceNow My Approvals Widget -Implementation & Code Hi Community, In one o... Read More Tejas Adhalrao Specialist How to set Dynamic Default Value for Month Interactive Filter in ServiceNow Dashboard I have a ServiceNow da... Read More Its_Azar Specialist ServiceNow Australia: Read-Only Fields Got way Better. One small but useful change in the ServiceNow Australi... Read More Its_Azar Specialist Integrating via Windows Credentials Hi All For an integration we are supposed to use an windows credentail to connect t... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events In person Office Hours Live with Frances Frei — Asking Great Questions w/ Debbie Millman (APAC) Hosted by jasminecole 21 Aug, 2026 03:00 AM PDT Event Details In person Office Hours Live with Frances Frei — Asking Great Questions — w/ Debbie Millman (AMS) Hosted by jasminecole 21 Aug, 2026 09:00 AM PDT Event Details In person ServiceNow AI Summit - Atlanta Hosted by HollyHorton 24 Aug–25 Aug, 2026 05:00 AM PDT Event Details Online Atlanta Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 24 Aug, 2026 05:00 AM PDT Event Details Online We’re back in Atlanta! ServiceNow AI Summit | August 25, 2026 Hosted by tracyo_brien 24 Aug, 2026 05:30 AM PDT Event Details Online Atlanta Learning Lab: Zero Asset Blind Spots: Total Asset Visibility with AI Hosted by Robin22 24 Aug, 2026 06:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Last 12 Months filter

I'm running into an issue where my dashboard is showing a bar chart with 12 months of data but is actually showing 13 months. Today is 8/20. So it's showing some data for August of 2025 and some data for August of 2026.  I'd like it to only show the ...

  • Question

CIO Roadmap Customization

Hi everyone, I am looking for some guidance on customizing the CIO Roadmap in SPM. The requirement is to see milestones on the roadmap, along with the associated Business Unit. Currently, the OOB CIO Roadmap is displaying Projects based on the select...

  • Question

How to create Sprint on ServiceNow PDI?

I want to practice on ServiceNow PDI about how BA create sprint, Eoic, story and user stories and all.... how can I practice that..

  • Question

open catalog item request via Microsoft teams chat

Hello, I would like to know the most efficient way to integrate ServiceNow and Microsoft Teams so that a platform user can select a Teams chat, answer a few questions, and—upon doing so—trigger the creation of a ServiceNow catalog item request. Addit...

  • Question

PA - Compare data from the previous year

Hello everyone, I'm currently trying to replicate this in PA but it seems to be more difficult than I thought. I can easily place the data sources next to each other but I would love it to have Jan 2025 vs Jan 2026 data be next to each other like the...

  • Question

Certificate Management - Renewal Tasks not generating

Hi, We want to use Certificate Management for managing certs.  At this time we are not implementing discovery or connecting to Certificate Authorities.  We are going to use the bulk upload process and then just want use the "management" aspect.  Gett...

  • Question

Santi Lauw builds a family of legends

  She got certified. Then her whole family followed.   Santi became a Certified Technical Architect (CTA), and something remarkable happened. Her two high school-aged sons watched her journey and decided to follow in her footsteps, earning their own...

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  • ServiceNow experts

Team-level agile planning in CWM

Team-Level Agile Planning with Collaborative Work Management If your team plans work in sprints, manages backlogs, or uses agile methods to deliver projects, Collaborative Work Management (CWM) provides the tools you need—with the flexibility to wor...

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