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What`s New Popular Posts More The latest in Community Posted by laurentapia The #BuildMoreWithBuildAgent Challenge: Meet the Outstanding Apps The #BuildMoreWithBuil... Read More Posted by Jay_Couture Introducing project Warpspeed: alpha sign-up is open If you were at the CreatorCon Keynote, you saw Warpspe... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 3 with MVP Anders Figenschow Follow along with Serv... Read More Posted by AndersFigen Knowledge Live Vlogs, Episode 1: Knowledge Day 1 and 2 with MVP Anders Figenschow Follow along with Serv... Read More Posted by Travis Toulson Australia: The release where AI delivers for developers Australia: The release where AI delivers for developer... Read More Posted by jordancbaron The Official CreatorCon 2026 Know-Before-You-Go! CreatorCon is Almost Here. Here's Everything You Need ... Read More Posted by mchawla8 Stop Context-Switching. Start Building. ServiceNow EmployeeWorks is at CreatorCon. Stop Context-Switching... Read More Posted by laurentapia The Session You Need at Knowledge (Plus a Quick Ask) From Shadow AI to Sanctioned AI: One Session You Shoul... Read More Posted by DanielCordick I Work for a ServiceNow Partner, and This Is My Plan at Knowledge 2026 I Work for a ServiceNo... Read More Posted by Paulsylo An MVP's Guide to Knowledge 2026 Hello all! With Knowledge 2026 around the corner, I am very excited to meet you all... Read More Posted by Phil Swann Jeeping4Community: My Advice for Knowledge and CreatorCon 2026 Hey there. I'm Philip ... Read More Posted by sachin_namjoshi Knowledge 2026: What I’m Actually Focusing On (and Why It Matters) Knowledge 2026: What I... Read More Posted by MS25 I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon I work as a ServiceNow... Read More Posted by jordancbaron Add the Vibe Code Lounge to your Knowledge Agenda! The Vibe Code Lounge at CreatorCon Is Exactly What It ... Read More Posted by jordancbaron Hidden Agenda Gems: CreatorCon Sessions You Should Know About These Community Pavili... Read More Posted by Travis Toulson Find Your Squad: The CreatorCon Hackathon is Tuesday, 5/5 Find Your Squad: Creat... Read More Posted by Abigail Lavadia Don't Miss These Customer Success Sessions at Knowledge 2026 Knowledge 2026 is almo... Read More Posted by Brad Tilton Your K26 agentic AI guide: Where to go, What to do, What to walk away with ⬇ Download PDF Inspire... Read More Posted by jordancbaron How to Use Agenda Builder for Knowledge 2026 and CreatorCon Agenda Builder is offi... Read More Posted by laurentapia First Time at CreatorCon? Join the Crew. First Time at Knowledge? Join the CreatorCon Crew. Walking into CreatorCon for the ... Read More Posted by kristymerriam Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Posted by jordancbaron Is CreatorCon 2026 for you? Is CreatorCon 2026 for You? Let's get right into it. Knowledge and CreatorCon 2026 ... Read More Posted by ServiceNow How to provide great answers in the Community The ServiceNow Community thrives on the knowledge and experience you share. When yo... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More
Popular Posts Posted by patrickdeca Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights George_1 Specialist Catalog item fulfilment stages How are catalog item fulfilment states configured?    Read More George_1 Specialist SOAP call timeout SOAP call is getting time out at 60 - 65 sec, how to increase the timeout for this call, its a synchrono... Read More George_1 Specialist Localization tasks are not getting created After upgrade, after requesting for translation, I'm seeing the RITM getting create... Read More George_1 Specialist Portal attachment option How to revert to the old “Add attachment (paperclip)” option instead of the new dra... Read More George_1 Specialist Catalog item in Service Portal Why is the drop down list and attachment text 'Drag and Drop...' is faded. Is this ... Read More Tejas Adhalrao Specialist Unable to Access ServiceNow Certifications After Losing Outlook Email Access Hi, I previously compl... Read More Juhi Poddar Specialist ✨ Now Assist Context Menu: A Productivity Tool Within ServiceNow 💭 "How do I add AI ca... Read More George_1 Specialist category item count badge in Service Portal How to change the background color of category item count badge in Service Portal. Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online Gartner Security & Risk Management Summit Hosted by Megan Le 1 Jun–3 Jun, 2026 08:00 AM PDT Event Details Online EAM Workshop: June 2 Hosted by WhitleyT 2 Jun, 2026 06:00 AM PDT Event Details Online Virtual Experience | From answers to action: How Micron built an AI front door for the enterprise Hosted by amykegan 2 Jun, 2026 08:00 AM PDT Event Details Online Sydney ServiceNow Enthusiast Group - June 2026 - AI Agent advisor and AI platform roadmap! Hosted by glennguzzo 3 Jun, 2026 12:30 AM PDT Event Details Online RaptorDB Professional for Healthcare and Life Sciences Hosted by Anubhav P 3 Jun, 2026 11:00 AM PDT Event Details Online 6/3 Webinar: Raptor DB Professional for Healthcare and Life Sciences Hosted by Mary Kay Pierso 3 Jun, 2026 11:00 AM PDT Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Advance Platform Analytics Report Creation

I am trying to create a report on the Incident [incident] table using the new Platform Analytics experience.My goal is to bucket incidents based on when they were created, using the following monthly intervals:0 to 3 months ago3 to 6 months ago6 to 9...

  • Question
  • 3-6
  • 6-9
  • 9 - beyond) using Advance Platform Analytics
  • Breakdown
  • Create a report on incident table which should give a bucketting(How many incident was created in last 0-3

Pending retirement Configuration items

After the Australia update when we try to change a CI to retired, and it goes to pending retirement instead, does someone knows how to avoid this behavior?

  • Question
  • Data Foundations

Demo IDP is offline

Hello, My Dev IDP is offline - dev366463. I am tempted to release it and request a new one - but I would prefer not to loose its data. Is the instance recoverable? Shane

  • Question

Serial Number issue in CMDB

Hello Community,I am discovering a Windows VM host in ServiceNow. On the machine, I can see the BIOS serial number, but during Discovery the CI serial number in CMDB is getting updated to the Baseboard serial number instead of the BIOS serial number....

  • Question
  • Discovery
  • IT Fundamentals Dashboard
  • Operational Intelligence
  • Orchestration (ITOM)
  • Service Mapping
  • Service Operations Workspace

Generate Flow Preview Button Disabled

Hi Team, I am trying to use Flow Generation in Workflow Studio/Flow Designer using Now Assist for Creator, but the "Generate Flow Preview" button remains disabled. I have verified the following:   -  Now Assist for Creator plugin is installed.   -  F...

  • Question

RIDAC Export Option in Project Workspace?

Does anyone know if ServiceNow plans to have an export option for the RIDAC in Project Workspace? I know it's possible in classic, but it's been a request from our team to have it in the new Workspace. 

  • Question

Resolved! Attachment Link not working for non-admins

I have a link to an attachment on the Change form that works for users with the Admin role but not for people without Admin. The link is an HTML type field with a default value of <a href="https://<server URL>/sys_attachment.do?sys_id=6ac49de0479c435...

  • Question

Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

  • Article
  • AI Search
  • Best Practices
  • KCS
  • Now Assist

Translation for Yes/No Choice Field Not Working

Hi Team, I am trying to translate Yes/No values to Spanish for a choice field in ServiceNow. Field details: * Table: question* Element: type* Field Type: String I created translation records in sys_translated/sys_choice, but the translated values are...

  • Question

Business Analyst to ServiceNow: How common is this path?

Hi Community,One interesting thing I've noticed while working on ServiceNow projects is how valuable a Business Analyst / System Analyst background can be in consulting and implementation roles.Skills such as:Process analysis and process designStakeh...

  • Question
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