Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Welcome to the ServiceNow Community You're ready to learn, share, and connect with others. And you're not alone.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
933903members
2917690posts
What's New Popular Posts Community Highlights Discover Community Events More The latest in Community Posted by laurentapia Unleash the Power of Build Agents in the #BuildWithBuildAgent Challenge Our annual #BuildWith ... Read More Posted by AudriA Your #BuildWithBuildAgent Guidebook is Here. Hey ServiceNow Community! We can't wait to see what you create in our #BuildWithBui... Read More Posted by Earl Duque Your Pre-Challenge Guide: #BuildWithBuildAgent starts November 12 The Build with Build A... Read More Posted by Kristy Merriam Shape What Comes Next: Take Our 2025 Community Survey! You’ve built this Community into something incredible.... Read More Posted by jordancbaron Missed Community Week? Catch up here! The Community Week Agenda Breakdown Get ready for a week packed with livestreams, p... Read More Posted by jordancbaron The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community Hey there, ServiceNow ... Read More Posted by seanregan AI Experience by ServiceNow- the future of enterprise work with AI as the interface How many companies are... Read More Posted by Mike Scully Kickstart Your ServiceNow AI Platform Zurich Release News & Complete Guide- It's Here! ServiceNow ... Read More Posted by ServiceNow Unlock your Skills with ServiceNow University & Professor Idris Meet Professor Idris -... Read More Posted by laurenmcmanamon Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Posted by Earl Duque ServiceNow Developer Advocates AMA #1: Inside Scoop and Career Hacks! The ServiceNow Develop... Read More Posted by laurenmcmanamon Podcast: Break Point - Build Agents Have Entered the Chat! Welcome to Break Point... Read More
Popular Posts Posted by Patrick DeCarl1 Does business rules still fire when creating a project from template? I have a simple insert... Read More Posted by Kyle Wiley Dot walking through multiple tables in client script I am trying to dot walk through multiple tables in an ... Read More Posted by Community Alums Is there a way to view the sprint that are closed in Agile Module Hi, There is ask where... Read More Posted by Sachin Pratap S CA Spectrum Connector Definition Hi, We are planning to integrate CA Spectrum with ServiceNow to pull events as part... Read More Posted by mike2agk Exclude/stop the Insert/Creation or update of CI's based on Name during Disocvery All, Do we have a way ... Read More Posted by kendall_lin Time Card & Time Sheet Qs - Approval and Related List Display Hello,My organization ... Read More Community Highlights mayankkumar Specialist "SkillMatrix AI" - Built with ServiceNow Build Agent #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist How I Built a Fully functional Custom application Using ServiceNow Build Agent in Just 6 Prompts As part of the #BuildW... Read More Anil Nemmikanti Specialist Record is being aborted on update but there is no abort BR on the same table. How it is possible? As part of the #BuildW... Read More shreedevin Specialist Building “Simply Thriftify” with Build Agent . My Journey in the #BuildWithBuildAgent Challenge As part of the #BuildW... Read More Its_Azar Specialist Top 10 ServiceNow Tables Every Developer Should Know 1. sys_user – The Users Table This table stores all us... Read More Its_Azar Specialist Understanding Time-Limited Roles in ServiceNow Giving permanent roles for short-term tasks increases security risk and leads to ro... Read More Its_Azar Specialist Building Secure and Scalable Custom Apps on ServiceNow 1. Security Starts Day One Treat security as a design ... Read More Hanna_G Specialist 🚀 Agile Card Labels: Automatically Reflect Story Status in the Agile Board In Agile development w... Read More Discover Community Community Central Just joining the Community? Start by exploring Community Central to discover all the different corners of the ServiceNow Community and see how you can get involved. Learn More Product Hubs Looking for details on a specific ServiceNow product? We’ve got you covered. Dive into our extensive product hubs, packed with all the information you’ll need. Learn More Community Events Join Community events like Developer Meetups and Ask the Experts to connect with ServiceNow enthusiasts, share experiences, and network both locally and virtually! Learn More User Groups User Groups (SNUGs) offer an opportunity to connect with fellow ServiceNow enthusiasts in your city or region, bringing together people with shared interests and experiences! Learn More Upcoming Events Online End of Year Hands-on Labs and Enthusiast Session Hosted by HenryDo 24 Nov–25 Nov, 2025 07:30 PM PST Event Details Online REGISTER NOW – UK SNUG Main Meeting in Glasgow on 25th November Hosted by Will T 25 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [APAC] Security Operations Applications Office Hours Hosted by Lolita Honkpo 25 Nov, 2025 08:00 PM PST Event Details Online Live on ServiceNow: [EMEA] App Engine Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 01:00 AM PST Event Details Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 07:30 PM PST Event Details Online Live on ServiceNow: [APAC] Digital End-User Experience (DEX) Office Hours Hosted by Lolita Honkpo 26 Nov, 2025 07:30 PM PST Event Details Join the Community Welcome to the lively and ever-growing ServiceNow Community! Whether you're a newcomer or just looking for a quick refresher, we're here to support you every step of the way. Grow together Tap into Community to unlock real-time opportunities for support and growth. Unlock Potential Connect with others Elevate your expertise and deepen Community connections, whether online or in person. Find an Event Join a group Dive into countless groups across our Community and let your voice be heard. Find a Group Become an expert Boost your expertise, elevate your reputation, and connect with top professionals in the ecosystem. Build Your Reputation

Community activity

Need your opinion, Technical Service or Application Service

We're currently working through how to best categorize a variety of services between Technical Services and Application Services, and we'd love to get your thoughts. Security and Monitoring, in particular, tend to blur the lines for us, and having yo...

  • Question

Resolved! CSA serviceNow course enough?

Hey all,To clear CSA serviceNow learning course is enough?Anything else to study ? Regards,Zeba

  • Question

Adding choices using addOption?

Hi,I created a table that extends Data Lookup Matcher Rules (I don't use Data lookup rules for this purpose). Now I want to use GlideAjax and a Script Include to look up my custom table. When the HR Service and the HR Case State match a record in tha...

  • Question

Timeout issue with inbound REST API

Hi All, I am running into an issue where my API calls "/api/now/table/incident" are timing out.As far as I understood , it could be an issue related to payload size and data volume  My question here is what is the payload size limit to prevent such i...

  • Question

My Request Widget

I have a question about filtering specific catalog items from appearing in My Requests. I created a filter under the My Requests Filter module, but I cannot dot walk from Request to RITM to Item. When I tried it, the filter removed every request inst...

  • Question

Platform Analytics Enablement Toolkit

  Platform Analytics: Performance Analytics & Reporting is now a unified experience within the platform, allowing a single entry point into analytics.   Maybe you are wondering, what is the Platform Analytics experience? Check out the short video be...

  • blog

Workflow Stages in Employee Center

Hello, I have a requirement to make the employee center page more user friendly. Starting with the stage when a request is entered. Looking to change the verbiage, delete stages.  Going into the RITM changing the stages here to mimic the ones in the ...

  • Question

Resolved! PDI selection?

Hello all,I begin my journey today. I wanted to get PDI. Course content I do for CSA is Xanadu, should I get Xanadu PDI or go for latest Zurich? Please suggest Thank you

  • Question

Creating a JSON File Data Source and a Scheduled Data Import

We love working with Jason, (ahem), I mean JSON. If you have been using data for last decade or so, you have probably come to love JSON for many things and decreased your dependence on XML. XML still has it merits and there many reasons to use XML an...

  • blog
  • Integrations

Customise appearance of Performance analytics widget on dashboard

Hi,I have created a PA widget and added it to my dashboard. This displays average score percentage based on indicator formulla.The score is displayed correctly but i need to hide the grid that appears in background. Can we do that ?I have referred fo...

  • Question

Resolved! How to pause a SLA's during specific time period?

Hi All,We have a requirement to pause the SLA's during christmas holiday period. I'm considiring to add a condition in SLA pause condition as "Created between". is it a correct approch to pause a SLA's during holiday period?  

  • Question
View More
Announcements

Service Bridge will be renamed for the 2026 Australia release and will maintain the same functionality.

Learn More